Complaint Review: Betamax GmbH & Co KG, FINAREA SA - 50670 Kln Germany
- Betamax GmbH & Co KG, FINAREA SA Im Mediapark 8 50670 Kln, Germany Germany
- Phone: +49-221 55 40 55
- Category: Internet Fraud
Betamax GmbH & Co KG, FINAREA SA VOIP provider scamming and Unauthorized charges Kln Germany
Betamax has charged my credit card. I have NEVER even heared of this company before. I check my statement and there is a 34.26 charge for BETAMAX VOIP CREDIT COLOGNE DF
This Company is FRAUDULENTLY and Illegally finding credit card numbers and charging them. There is virtually no information on these crimminals. They will not return e-mail/ phone calls etc. I have cancelled my card, alerted my bank, disputed the charges, contated the State Attorney, federal, and others. They need to be prosecuted.
Here is a website that has a little info on them. They are not part of the scam as far as I know.
Here is a brief of what they say on the page.
Betamax VoIP Services
The Betamax group of VoIP services is made up of 13 apparently different companies. Many users do not realize that VoIPBuster, VoIPCheap.co.uk, Netappel, SIP Discount, Voipstunt, Sparvoip, Internetcalls, Voipdiscount, Poivy, Voipcheap.com, freecall.com, lowratevoip.com and justvoip.com are all part of the same group. A recent addition is also a Web activated VoIP service at www.webcalldirect.com.
This summary gives an overview of all the VoIP services, all possible SIP settings, supported Codecs, Free VoIP-IN numbers, Betamax infrastructure as well as validity of credits and free VoIP calls.
Here you will find a summary of all Betamax current free VoIP destinations (updated 2-3 times per month). These "Free" destinations change almost on a weekly basis and the Betamax group have the habit of changing their rates almost on a weekly basis.
Special Thanks: A lot of this information was provided by Wolf Paul in Austria, who can no longer maintain this information and has requested us to continue and some of it was translated from German from the IP-phone-forum, which was compiled by Karsten.
Please note: We are in no way associated or affiliated with the Betamax group of companies
Further Note: In the past few months we have received numerous requests from users of the Betamax VoIP services to help with unauthorized credit card charges from this company. We CANNOT help you. Just as they will never respond to any requests / emails from you they also do not respond to our requests to facilitate. It also appears that they have even shut down the only Forum for advice and complaints on Voipbusters website.
Overview Betamax and Finarea
Betamax GmbH & Co KG (www.betamax.com) is a company registered in Cologne, Germany.
In December 2005 it took over all of the VoIP services (see press release)previously run by Finarea SA, and has since added a few more VoIP services. With one exception, all of these services offer the same features; the only difference seems to be in the rates charged to various destinations at any one time, and in the color scheme used on the web pages and soft phones.
There are some indications that Betamax might just be a front for Finarea which still operates traditional PSTN call-by-call services in a number of European and Asian countries.
For more information on Finarea's current call-by call services in various countries, please check the following page: Finarea Call-by-Call
Betamax, specifically www.voipstunt.com, are sporadically using banners to advertise a dial-through operator in the US.
The service can be found at www.1010229.com and they offer very cheap international call rates, but only to residents of California. Betamax / Finarea may be expanding into the US through DAR Communications, the registered operator of 1010229.com.
List of Betamax VoIP services
These services provide a soft phone to use on your MS Windows PC, but also work with SIP devices and other softphones (as of May 3, there are instructions for configuring SIP devices on all of the websites):
www.voipcheap.co.uk (careful, different "free" list from voipcheap.com, and rates listed in Sterling Pence instead of Euro Cents!)
www.freecall.com (launched 29 June 2006)
www.voiparound.com (launched 29 June 2006) - redirects to www.freecall.com now
www.justvoip.com (launched 15 March 2007)
Some of these services are also available with a different top-level domain, i.e. netappel.com is also available as netappel.fr, voipstunt.com is also available as voipstunt.de, etc.
The following service is geared specifically towards users of SIP devices and does NOT provide a softphone. It does require an MS Windows program though to register for the service. It will work with standard SIP softphones such as Firefly or X-Lite.
The following service requires an Internet Connection, a Web Browser, and a normal telephone; it is a web-activated callback service rather than a normal VoIP service (although it is probably
implemented internally by VoIP):
NEW - Early September 2006 Betamax lauched their first wholesale VoIP service. This service is targeted at the business user with a minimum call volume of 5000 minutes per month. No free service here, but still they offer excellent rates to both landline and mobile destinations.
List of all current known Betamax VoIP domains
All of these domains are registered to Betamax and maybe in future more VoIP services will be launched. Please let us know of any other domain registered to Betamax.
Rochester, New York
This report was posted on Ripoff Report on 06/26/2007 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/betamax-gmbh-co-kg-finarea-sa/50670-kln-germany/betamax-gmbh-co-kg-finarea-sa-voip-provider-scamming-and-unauthorized-charges-kln-germa-256970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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