Complaint Review: BETAMERICA - Internet
- BETAMERICA Internet USA
- Phone: 8666077929
- Web: BETAMERICA.COM
- Category: Unusual Rip-Off
BETAMERICA YOU WILL NEVER WIN! INTERNET
*UPDATE Employee: Responding to your issue
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This site appears to take over your computer and serves as advance notice to the tracks that you have entered a bet that you should not win. I have countless examples where one dog was intentionally not placed on the ticket only to see him go box to wire. Secondly, you will win very few photo finishes playing here. The odds on the bet board sometimes will not be the same as that on the video. Third, there will be a 2-5 minute delay between the time the bet board drops to zero and the actual race run. The tracks will not put the dogs in the box until the online gamblers are locked out. Southland in particular, the odds shift one second before the bell and online gamblers have been locked out. Fourth, video stream pause constantly and is delayed. Fifth, tracks that I used to play dissappeared and when I inquired as to why, I was infomed that there was a contract dispute. These tracks were more consistant for me and I was able to win. Sixth, several times, I have made bets only to click on the race to see the replay. When I did this and did have the correct numbers, the system shut me out. I complained to betamerica and told them that I waited until the first dog was placed in the box to make my bet on 5 seperate occassions. Three times I did not have the number and the bet went through, the two times that I did have the number the system locked me out. Coincidence? maybe.
I could go on. I have asked them to close my account and was told that I had to have at least $5 dollars to warrant them sending me a check. Oh, BTW, the check are hand written. Good luck on getting them cashed. Oh, BTW, I'm playing Betamerica as I write. The thought of not getting any of my money back keeps me going. Maybe they will close my account now. Had a similar problem with The greyhound channel. The problem there is that I won and the home bet feature went down two weeks. They called me when it was fixed and I never won more than a few dollars until I quit. Maybe Betamerica will close the account now.
This report was posted on Ripoff Report on 01/17/2014 08:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/betamerica/internet/betamerica-you-will-never-win-internet-1116494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Responding to your issue
AUTHOR: BetAmerica - ()
SUBMITTED: Friday, May 23, 2014
We are a licensed and regulated US gaming company. We are licensed and regulated by several state agencies in the US, including California and North Dakota, and would not be able to maintain these prestigous licenses if we were not trustworthy and secure.
The complaint above is user-error, the race closed (started) and the page automatically refreshes to the next race.
Each bet placed on our website offers a verify and confirmation screen, and this customer verified and confirmed the wager information was correct.
It is also important to note we are a pari-mutuel operator, we are not a "bookmaker." Where this complaint indicates we scammed him, the opposite is true. We prefer our customers to win, it is not in our interests to scam customers. We receive a commission on each bet placed on our website - which is then legally and securely sent to the racecourse pari mutuel pool. We therefore want as many bets as possible to be winners.


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