Better Business Bureau ripoff more for companies than consumers Norfolk Virginia

The best way to tell what side the BBB is working for is to look at the number of complaints on this site against Portfolio Recovery Associates, a notorious abuser of consumer rights, and the rating the BBB gives them, an A+.    'nuff said.

I get what you are saying, you complain and they do nothing for you. The business goes on without a blemish on their record.
But they don't do it for the business, they don't care about the businesses either. They do it because the businesses pays their salary. They don't make money from consumers, you don't pay anything. But businesses pay lots of money to be a member every year. And you can bet that when a complaint comes up against them they get some pressure from the BBB to renew their membership.

The BBB is a business, and if they don't satisfy their customers (other businesses) they will soon be out of business themselves. Just like you talk with family and friends when you are unhappy with a business, business owners talk with other owners and the BBB doesn't want a bad reputation- from businesses of course, they couldn't care less about you because you aren't their customer.

The BBB is nothing but a scam. They scam consumers, and scam businesses as well. They don't do anything for either side... they are basically worthless.

Most people don't even check with the BBB before doing business with a company, it's usually done AFTER they have done business and have a problem. Which doesn't matter anyway, since the BBB rarely reports against any businesses. Unless of course you aren't yet a member of the BBB, then they will contact you about the complaint and ask if you want to be a member of the BBB. You can be sure that they will follow up on this complaint- they are going to keep bugging this company until they get a response, and hopefully a membership fee out of them!

They don't even explain how they give their ratings. They say it's based on many things, time in business, complaints, resolutions, blah blah blah. Yet it's pretty common to see businesses with NO complaints and have been in business longer than others, but have a lower score than those who are members of the BBB (even those members with complaints). I guess you start out with a C and after time become an A if you have no complaints. But if you are a member, you must start out with an A and as long as you pay your fees and don't get too many complaints you will stay an A. You may get a B if you get too many complaints.

The BBB is going down...lol. They are useless, even if you check out a company it doesn't tell you enough about them to make a decision. They scam customers and scam businesses for money.

So there you go, they aren't doing it for the companies, they are doing it for the money.
(Hey, did I say "business" enough?)

BBB maybe at one time was for the consumers. But from past experence I believe they are for the businesses more than the consumers sorry to say.

BBB maybe at one time was for the consumers. But from past experence I believe they are for the businesses more than the consumers sorry to say.

BBB maybe at one time was for the consumers. But from past experence I believe they are for the businesses more than the consumers sorry to say.