Beverly Diamonds beverlydiamonds.com false advertising Los Angeles CA

I purchased a ring with Beverly Diamonds. My ring had an inclusion which has gotten bigger and the diamond looks like it's splitting. They state that if you're not 100% satisfied with your purchase, you will receive a refund within 30 days. It's a lie! If you have the ring engraved, they wont' refund you and they offer a "free" engraving so they can get out of the refund. I called to tell them that I'm not satisfied with my purchase and I find all of this out. I should have done more research but they're a scam! They also offer a free appraisal with the ring but what you get is an estimate. The whole company is a scam. And then if you write a complaint on their website, they won't post it. Another thing they do is that if you're returning the ring or sending in for repair, you're required to insure the package for the cost of the ring. But, when they send you the ring initially, they send through Fedex which doesn't ensure the ring. I've gone back and forth with them for days and they refuse to do anything.