Complaint Review: Bidz.com - California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Bidz.com www.bidz.com California U.S.A.
- Phone:
- Web:
- Category: Corrupt Companies
Bidz.com Taken for a ride California California
*UPDATE Employee: PLEASE CALL 800-444-8124 FOR BIDZ.COM
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On April 30,2007 I ordered jewelry from Bidz, tried to use my paypal account and there was trouble with that, tried to use my credit card and trouble again, used debit card and they took the money out then on May 1, 2007 I get a letter stating that they are holding shipment for verification of address. I email them and cancel order as it had already been too much of a hassle. i found out that they shipped items on May 4, 2007 without a confirmed address. I re-emailed them and told them that I did not want the shipment as I had cancelled it and that I would refuse it. On May 7, 2007 it arrived and I refused it. It took until May 17, 2007 to get returned to them. I have contacted customer service on the 16th,17th,18th and 21st and get the rund around. It has to be investigated and they will take out shipping and handling and re-stocking fees. And then I get that I will get a full refund but it could take up to 10 days. Cannot get corporate's telephone number or address from them. NEVER will I buy from them again.
JJ
Central, Texas
U.S.A.
This report was posted on Ripoff Report on 05/23/2007 12:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bidzcom/california/bidzcom-taken-for-a-ride-california-california-249807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
PLEASE CALL 800-444-8124 FOR BIDZ.COM
AUTHOR: Mayra - (U.S.A.)
SUBMITTED: Monday, August 13, 2007
THANK YOU FOR YOUR COMPLAINT. IN ORDER TO REDUCE FRAUD, WE ASK THAT EACH CUSTOMER WHO BELONGS TO BIDZ.COM SUBMIT AN ADDRESS VERIFICATION FORM. OUR SYSTEM IS VERY SIMPLE IF WE DO NOT HAVE ON FILE YOUR CORRECT BILLING ADDRES THEN YOUR PAYMENT WILL AUTOMATICLLY BE DENIED. IT IS THE CUSTOMERS RESPONSIBLITY TO ADD ALTERNATE SHIPPING ADDRESS IF THEY CHOOSE BUT WE WOULD STILL NEED THE CORRECT BILLING ADDRESS, THIS IS SUBMITED BY OUR ADDRESS VERIFICATION FORM. A CUSTOMER WHO IS COMITTING FRAUD WOULD MORE THAN LIKELY NOT TAKE THE TIME OUT TO COMPLETE A 3 MINUTE FORM OVER THE PHONE AS A CUSTOMER WHO IS COMMITING FRAUD IS DEFINETLEY NOT GOING TO REQUEST THE ITEMS TO BE DELIVERED TO THE CUSTOMERS HOME ADDRESS.
ADDRESS VERIFICATION FORM ARE TIME CONSUMING HOWEVER THEY HELP ELIMINATE FRAUD ON OUR SITE. IN REGARDS TO THE CANCELLEATION OF YOUR ORDER IT WAS ALREADY TOO LATE TO STOP SHIPPING OF THIS INVOICE THAT IS WHY YOU ARE ABLE TO REFUSE THE ITEM. ALSO IT CAN TAKE UP TO 10 BUISNESS DAYS TO SEE A REFUND REFLECTED BACK TO YOUR ACCOUNT
THE INFORMATION THAT I HAVE PROVIDED YOU WITH CAN ALL BE VERIFIED UNDER OUR HELP DESK ALSO YOU MAY REACH BIDZ.COM SUNDAY THR SUNDAY 8:00 TO 5:00 PACIFIC STANDARD TIME
Related Reports
10:39 AM
06:37 AM
06:08 PM
08:51 AM
01:44 PM
09:44 AM
04:55 PM
03:12 PM
06:02 AM
10:45 AM
08:13 PM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
