BIG PLANET BOOKS 230 Kenwood is a HUGE apt complex & NO Apt. # given went on a bus took 8 hours to get home Los Angeles, California

I emailed BIG PLANET BOOKS 2 times no response. They do not give you a phone number on the site. I needed a book yesterday for my daughter's college class, so I went to the address listed on the site & it was a HUGE apt. complex. There is no apt. # on the site. Due to my car in the shop, I took a bus & it took 8 hours to get there & get home, with NO BOOK! & still no emails from BIG PLANET BOOKS!???

I assumed it was an actual book store, you'd never know until you went there!!!