Report: #1084384

Complaint Review: Big Planet Books - Internet

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Submitted: Fri, September 13, 2013
Updated: Fri, September 13, 2013
Reported By: Sue Prendergast — Chicago Illinois

Author Not Confirmed

Why?

Big Planet Books 321 W Midvale Chattanooga TN Internet USA

Phone:
Web: bigplanetbooks.com
Category: Colleges and Universities

Big Planet Books bigplanetbooks.com Fraudulent Charge. Took my money and never received book! Internet

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Big Planet Books is a fraudulent company. They chose this name because it sounds very close to another company (which actually is a legitimate company) to confuse people, which is the trap I fell into. Their website looks legit, beware, it is not!

Said they had a textbook in stock, I ordered it. They charged me $10 over this amount and said the textbook had been shipped by way of UPS Ground, with no tracking number.

I sent them an email asking for the tracking number, received no response. I asked them for a refund, received no response.

Take a close look at their website, if a company does NOT have an actual address or phone number to contact them, then buyer beware! As I said, they have named their company to sound very close to another reputable business that I had ordered from previously, so it is confusing.

BIG PLANET BOOKS WILL STEAL YOUR MONEY. YOU WILL NOT NEVER GET YOUR ORDER!!! STAY AWAY FROM bigplanetbooks.com

This report was posted on Ripoff Report on 09/13/2013 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/big-planet-books/internet/big-planet-books-bigplanetbookscom-fraudulent-charge-took-my-money-and-never-received-1084384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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