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Report: #379899

Complaint Review: Bizarredeal.com - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: Flagstaff Arizona
  • Author Confirmed What's this?
  • Why?
  • Bizarredeal.com 449 Kings Highway Brooklyn, New York U.S.A.

Bizarredeal.com Refuses to refund money due to 30 day backorder Brooklyn New York

*Author of original report: Additional company names

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I placed an order for a desk on 9/2/08. On 9/10/08 after having received no contact from bizarredeal.com I called to inquire. I was told the item was on back-order and had been since I ordered it. I should have been contacted immediately when the back order arose. I canceled the order as I was told it was on back-order for at least another 3 weeks.
On 9/11/08 I got an automated email confirming my order was canceled and I would receive a refund in 5-7 business days.
On 9/23 I sent another email.
No response for 48 hours, so I sent another on 9/25 indicating that I would file a BBB complaint, charge-back, and ripoffreport.com complaint.
No response until 48 more hours on 9/27, and the response came to my email 4 days prior, not the most recent one.
The email I received on the 27th) 17 days after canceling the order was that a refund has been issued to my credit card and it would take 3-5 business days to process. I didn't use a credit card, I used Paypal. Also Paypal refunds are instant, they take effect as soon as the seller clicks 'refund' so bizarredeal.com did in fact NOT issue a refund.
Further, those 5 business days have elapsed as it is now 10/9 and I still do not have a refund and my last email sent 12 days ago has not been answered.
Lastly, my invoice says 0% sales tax, their website says no tax outside of New York, yet I was billed 6.3% tax through Paypal at time of checkout.

Dean
Flagstaff, Arizona
U.S.A.

This report was posted on Ripoff Report on 10/09/2008 08:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bizarredealcom/brooklyn-new-york-11223/bizarredealcom-refuses-to-refund-money-due-to-30-day-backorder-brooklyn-new-york-379899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Additional company names

AUTHOR: Dean - (U.S.A.)

POSTED: Wednesday, October 15, 2008

The following company names are also used by this company:
OneCallStores.com
ELEGANTBUSHFURNITURE.COM
ELEGANTSOUTHSHORE.COM
FURNIRUSH.COM
ONECALLDECOR.COM
ELEGANTFURNITUREDIRECT.COM

Also 2 weeks after my last email I got this email:
"Paypal is connected to your credit card. When you pay with Paypal or when a transaction is refunded to your Paypal account, it goes back to your credit card.

Thank you,

Jennifer Thomson
Sales Dept."

Which doesn't address my now 32 day pending refund, and also is completely false.

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