Report: #537682

Complaint Review: BLACK WIDOW INTERNET - Crystal Clear Global Solutions - Chester Internet

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Fri, December 11, 2009
Updated: Fri, December 11, 2009
Reported By: Redbrick — Manchester Internet United States of America

Author Not Confirmed

Why?

BLACK WIDOW INTERNET - Crystal Clear Global Solutions Suites 41 & 42, Red Hill House, Hope Street, Saltn Internet United States of America

Phone:
Web: http://www.blackwidowinternet.com
Category: Websites

BLACK WIDOW INTERNET - Crystal Clear Global Solutions Rip-off, Bad Customer service, Took over 1 year to make website and website wasn't functional. Chester, Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Black Widow Internet or Crystal Clear Global Solutions, in my experience (and of many others it seems) put all of their efforts into the initial sales pitch. They know exactly what to say to make them sound like a good choice. However, they're not.

Once you have parted with half of your money everything goes down hill. On my contract I was given the ETA of 3 months for completion. Well over one year later, the website was still not complete and I was continuously being asked for the final payment.

I told them that the 'finished' website had so many bugs and things that simply didn't work and they said that these would only be fixed after the final payment had been received and I had signed a form saying I am happy with the website. The thing was, I wasn't happy with the website but Black Widow Internet put me into a catch 22 situation. If I didn't pay the rest and sign the form, I would never get my website. If I did sign the form and pay the money, I'm signing a form that says I'm happy when in fact I'm not.

Well, in the end, I was forced to sign the form as i couldn't afford to simply throw away the 2500 I had already spent.

The bugs were never fixed. Well, this is to say, once one bug was fixed, another appeared. The coding was such bad quality that it was impossible to salvage the website. The end result was a terrible, unprofessional, non-functioning excuse for a website.

Half way through the project I also received an email from an ex-employee of Black Widow Internet. Please see below:

Hi +++++++,

You are being chated by BlackWidowInternet (Crystal Clear Global Solutions). It's playing against you!

Your work (if you have given any) has been done in India, by the poor India guys. There is an office at India for BlackWidowInternet and BlackWidow's complete software division is located there. Only the sales and marketing departments are in UK.

Here are some proofs if you can't believe this!!!
1) The Indian branch is knows as Crystal Clear Solutions Pvt Ltd and the website is http://www.crystalclearsolutions.in
2) Ask Scott about one Mr Prabhul Sankar who is the CEO of the Indian branch
3) Check the owner of the domain crystalclearsolutions.in http://www.dnsstuff.com/tools/whois.ch?ip=crystalclearsolutions.in
4) Check the strength of the BlackWidowInternet (count of employees)
5) If you have a website done by BlackWidowInternet, ask them to enable the statistics
6) Checkout the statistics and the hits in India (there wil be country a graph shown).

Please contact me at blackwidowinternet@yahoo.co.uk if you have any queries!

Thanks,

So, this would explain why they take up to 3 weeks to respond to an email - because they have to wait for their coders in India to get back to them. I was told that all of the coding was done in their Uk office. This would also explain why all of the writing on website was in terrible English!!

The way I see it, this company was probably started by a couple of Uni friends who thought they could make some quick cash by 'designing' websites but actually have no knowledge of how to do it.

Another strong clue that Black Widow Internet do not know what they are doing is if you search for them in google, under their search listing where usually the description goes, theirs says "0% loaded"...they can't even format their google listing properly let alone other peoples'!

I have now lost over 5000 because I was sucked in by this company. Never again.

This report was posted on Ripoff Report on 12/11/2009 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/black-widow-internet-crystal-clear-global-solutions/internet/black-widow-internet-crystal-clear-global-solutions-rip-off-bad-customer-service-too-537682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on BLACK WIDOW INTERNET - Crystal Clear Global Solutions

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!