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Report: #224466

Complaint Review: Blue World Pools | Ripoff Report Verified™ …businesses you can trust. Commitment to customer satisfaction, positive rating for its customer support from Ripoff Report. - Reno Nevada

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  • Reported By: augusta Georgia
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  • Blue World Pools | Ripoff Report Verified™ …businesses you can trust. Commitment to customer satisfaction, positive rating for its customer support from Ripoff Report. Reno, Nevada U.S.A.

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SPECIAL UPDATE: May 3 2014: Blue World Pools remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Blue World Pools is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Blue World Pools has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Blue World Pools has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Blue World Pools remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 Blue World Pools is Rip-off Report Verified

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Rip-off Report REVIEW:

EDitor's UPDATE: Positive Rating and Recognition has been given to Blue World Pools for its Commitment to Excellence in customer service. After an investigation by Rip-off Report, we found that Blue World Pools is actively resolving complaints and addresses contractor issues. This EDitor has reviewed the Reports regarding Blue World Pools and has found a real and dedicated effort by Blue World Pools' management team to effectively resolve past, present, and future complaints. Many of which were just misunderstandings and have now been resolved. Rip-off Report found that the number of Reports is so very small in comparison to its total number of customers. We did find some reports that may have been posted by a competitor. Some complaints came from people who did not even purchase a pool from Blue World Pools.



Pool

Blue World Pools has worked with Rip-off Report to make the changes necessary to give consumers additional confidence and trust to purchase Blue World Pools' swimming pool packages. The truth is, no matter how hard any company may try, including Blue World Pools, there are bound to be a certain number of complaints. No company or individual can ever satisfy everyone, All companies will get complaints How those companies handle those complaints is what separates good businesses from the bad ones. Rip-off Report Investigation found that Blue World Pools is fully committed to resolving all complaints quickly and doing everything possible to satisfy its customers, whatever it takes. .

Blue World Pools also takes appropriate action against any of its contractors who are found to have broken Blue World Pools policies and procedures. We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into context of its size. More importantly, Blue World Pools executives recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation Blue World Pools has made many changes allowing their customers a smooth approach to a complete satisfying experience when purchasing a fun and enjoyable pool.

Blue World Pools has great purchasing power because they buy in such a large volume, passing on those savings to their clients the best selection at an affordable price.. ..



Pool1

Most businesses would never commit themselves like Blue World Pools has to the Rip-Off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. They are a unique shining example of commitment to customer service/satisfaction in their industry.

Read more about Blue World Pools Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================

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Blue World Pool, Global Sun Pools, Hawaiian Pools Customer satisfaction is least of concerns Ripoff Atlanta Georgia My wife and I agreed to buy a spa from Blue World. We put down a deposit ($2000) via credit card. Balance due was @ 2.5%. Our next dealings w/ BW were when we got a call from their finance person (five days later) Kathleen asking us why, with our excellent credit rating were we financing with Blue World @ 18.5%! I immediatly told her to cancell my order. She stated she was unable to do that. I instantly stopped the cash flow before BW could get to it. My next dealing was w/ Frank Pappaceno in Atlanta Blue World. This guy is a total shamster. I was told I could cancell the order but would have to pay 30% restocking fee. I asked why I would have to do that since they in fact had violated the contract. He said he had every legal right to take 30% of the cost of the tub. We consulted the JAG (Judge Advocate General)office and sent a letter to Georgia Consumer Affairs. Hopefully they can stop this company from scamming hard working people. Rena augusta, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/09/2006 09:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/blue-world-pools-ripoff-report-verified-businesses-you-can-trust-commitment-to-customer-satisfaction-positive-rating-for-its-customer-support-from-ripoff-report/reno-nevada-30339/blue-world-pools-revew-100-customer-satisfaction-commitment-blue-world-pools-customers-224466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Thank you blue world pools, great customer service * “With any type of transaction in business today,  there will always be some kind of disputes that will come up with every business from time to time... “ All businesses will get complaints. How they take care of those complaints is what separates good businesses from the rest.” ED Magedson - Founder, Ripoff Report

AUTHOR: Chele - ()

POSTED: Monday, April 28, 2014

i just put on here the problems i have had key word there is had. i received a call from kevin and he spoke to me about the problems i was having. i want to thank him for taking the time to call me back and turn one of my problems over  to jim who became my life saver. i want to let you all know what great customer service they provided this time and i am sure if i have any further problems then i know who to call. Jim walked me thru every step to get my pump running and i am one pleased blue world customer. thank you again kevin and jim you are great asset for your company

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