Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #600407

Complaint Review: Bluegreen Corporation - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Celtika1982 — Bloomingdale Illinois United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Bluegreen Corporation 4960 Conference Way North, Suite 100 Boca Raton, Florida United States of America

Bluegreen Corporation Bluegreen Timeshare, Bluegreen Vacation . Bluegreen used Blatant Lies, Fraud, Bait & Switch and Illegal Sales tactics to Con us into signing up with them. Boca Raton, Florida

*Consumer Comment: How long do I have to rescind my timeshare?

*Author of original report: Not 100% wrong

*General Comment: You are not 100% correct

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Here's the basic run down of what my husband and I were told during our Bluegreen presentation. (If you can believe it, I've shortened this by a lot)

We were told how Bluegreen was a great investment. How over time it's value would continue to increase, and we were getting a "special price" so we would have instant equity. (A timeshare cannot be 'legally' advertised as an investment. That it is in fact illegal to do so. It's not just a lie, it's a crime).

We were also told that a their timeshare was a great tax write off, because we were owning actual property and paying taxes on the property. (Timeshares and all expenses can not be used for tax purposes).

The "deal" was only good for that day. That we wouldn't be allowed to come back for a few years using this example, "Imagine you were selling a car, and you paid potential buyers $50 dollars to test drive it. You wouldnt want someone coming back again and again just test driving your car and you having to pay $50.00 over and over again." (Hey guess what, they can't do this either)

(Anything to make a sale), We were also told that the points never expired. We were told this lie because our dream vacation was to take a cruise but couldn't afford 18k points a year to go on one. We specifically asked "Do points ever expire?", and the 'sales manager' said no worries, we could just save our points till we had enough, even if it took 6 years.  (Not only do they expire after 2 years, after the 1st year the points are worth less. You can no longer use them for 'hot' seasons)

They said maintenance fees are based on the number of points we have, so they will never raise. Saying, "If we paid $400.00 in fees, than our children would only pay $400.00 when we passed it on to them." (Another blatant lie. They are raised yearly.)

They didn't give us any time to review the contracts which they are obligated to do. Lied how much our monthly payments would be, and never, not once informed us about "Club Dues". (Which by omitting the information, puts them in the wrong.)

Bluegreen is a member of the American Resort Development Association (ARDA)We have filed a complaint with them, which I encourage everyone else who has been lied to by this company to do as well. Here is a list of codes the Bluegreen broke with us.

Code of Ethics III.C.1-2 - 1. Must not convey false, untrue, deceptive, or misleading information through statements, testimonials, photographs, graphics, or other means; and 2. Must not omit material information without which the solicitations or sales information would be deceptive or misleading, or which would affect consumer decision making.

Code of Ethics V.B.4 - 4. Limited Time Offers. Representations must not be made that the current terms of an offer will not be available at a future time unless those representations are factual.

Code of Ethics V.B.5.b-c. - b. Must be consistent with information and disclosures provided in the Sales Information; and c. The consumer must be provided with a reasonable opportunity to review the contract documents in writing at time of sale before signing.

Code of Ethics V.B.9.- 9. Sales Presentation. Verbal representations must be consistent with information contained in sales documents, contracts and written disclosures

We are currently in dispute over our contract and are working very hard to get it canceled.

Bluegreen's main line for everything that happened to us is, either "The contract says _______" or they "deny any verbal agreements that defer from what the contract says". However, their mortgage department called us, and wondered why we were unhappy (We are in the process of disputing the contract and are not making payments while we do so). And after telling the lady some of the lies, she interrupted me to say and this is a direct quote, "That's just the 'Sales Pitch'."

Proving that that the sales tactics used against us are a widespread, acceptable practice among Bluegreen Corp. In the process of trying to get the recording of that conversation, but am being told it's only used for "internal training purposes". Won't be surprised if it happens to "disappear".

If you are happy with them, I'm happy for you. I understand we signed a contract, however when fraud is used to trick a person into signing a contract, we can dispute it, which we are doing wholeheartedly. I will say the resort we stayed at was very nice. Clean, comfortable and large. I have no problems with the resort we stayed at.

However if you were lied to as horribly as I was. If they used any of these sales tactics with you, please contact the Florida BBB and file a complain. Here's the address


BBB of Southeast Florida and the Caribbean



4411 Beacon Circle



Suite 4
West

Palm Beach
, FL33407


Also contact your states attorney general, and as I mentioned earlier ARDA. Here is ARDA's website,  www.arda.org




This report was posted on Ripoff Report on 05/05/2010 10:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bluegreen-corporation/boca-raton-florida-33431/bluegreen-corporation-bluegreen-timeshare-bluegreen-vacation-bluegreen-used-blatant-lie-600407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

How long do I have to rescind my timeshare?

AUTHOR: VickyF - ()

POSTED: Monday, June 09, 2014

How long do I have to rescind my timeshare? By law, you have five business days in Mexico to cancel the contract after you have signed it. If you decide to cancel the purchase within this period, notify the developer by email and certified mail. Keep the receipt as evidence you cancelled on time. You should receive a prompt refund of all the money you have paid, without any cancelling penalties, within fifteen business days

 

Respond to this report!
What's this?

#2 Author of original report

Not 100% wrong

AUTHOR: Celtika1982 - (United States of America)

POSTED: Tuesday, May 25, 2010


Fraud - deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage.



Synonym deceit - 1.the act or practice of deceiving; concealment or distortion of the truth for the purpose of misleading; duplicity; fraud; cheating: Once she exposed their deceit, no one ever trusted them again.



2. an act or device intended to deceive; trick; stratagem



 



I think using the word fraud is very appropriate in describing my dealings with Bluegreen. And will continue to do so.  I am more than willing to go to court and tell a judge and jury exactly why I use fraud to describe this company, if Bluegreen wants to sue me.



 



Legalese isnt a language I understand easily. So we spent over an hour asking very specific questions so that we would understand what the contract would be saying about the different areas. I didnt realize timeshare sellers could lie though their teeth with no repercussions to their actions. If a real estate agent tried half the crap they pulled on us, they wouldnt have a job for long. They presented themselves as real estate agent equivalents and should be held accountable for what they say.



 



Yes, they specified financial investment.  Notice when I said instant equity?  They basically said it would be worth significantly more because the business is booming and the prices wouldnt continue to remain so low and in just a few years, it could be worth thousands more than we paid. 


Nice loop hole your company has come up with to still use the term to con people into believing it. You know perfectly well that when an average person hears great investment they automatically think financial. Its no skin off your nose if they dont ask for clarification, right?





And our main reason for buying wasnt to buy a financial investment. It was a perk, and one of the selling features, but that wasnt why we bought it. Doesnt negate the blatant lie.



 



Went to 2 different tax professionals and neither one of them said it could be used. Only the interest on a timeshare mortgage could be used. And since we got their Credit card initially, we didnt have a mortgage.


(((Redacted)))

If the property taxes are neither directly billed to you nor separately stated on your maintenance fee billing, you may not be entitled to a deduction for the tax Which they are not specified on the statement. Even the article you posted has very specific guidelines as to how it can be claimed.



 



Years as opposed to a special deal of the day are 2 completely different scenarios. Of course something purchased years ago is cheaper than now. Seriously? Thats your justification for them telling me its a special price for that day? If I can walk in there and get the same price the next day that is where it is wrong, not years later.



 



 The maintenance fee does not necessarily go up every year; however it does go up. ??? Either it does or doesnt.  They shouldnt be saying it doesnt when it does. Its very simple. Be honest and you wont have angry customers.



 



No, we didnt read all 50(whatever amount) pages of legalese. The employee who sat with us with the signing of the contract summarized for us. Because she "understood" we had been there for 3 hours at that point, with a cranky 2 year old. And as I stated we assumed that the sales people wouldnt lie so horribly to us.

Believe me, it will never happened again.  We had asked if could sign papers the following day, and they basically said no, since the pricing and deal was for just that day. If we came back tomorrow, it would be different.



 



Honey, when you file any complaint, law suit, etc, make sure that you give detailed, and complete example of how they violated the Code Of Ethics.  Otherwise, they will not follow through with your complaint. The 5 page letter I sent is hopefully detailed enough. Its enough that the BBB has given them another F rating, and for the Illinois attorney general to open a case.



 



The rescission period was 7 days. We didnt find out about the fraud till months later. We were ignorantly content, till the truth was slapped against our faces. So we didnt read the contract, because again we trusted. Our naivety causes us much shame. You dont think we realize just how stupid we were?



 



The recording I was referring too isnt when we signed the contract. While we are disputing our contract, we are not paying them. When their employees called us to find out why we arent paying them, thats when she said Thats just the sales pitch.  In answering me when I said When we purchased the timeshare we were told that it was a great investment and that our maintenance fees would never go up.



 



Now lets go a couple steps further. Since you feel this company is so wonderful. Answer me this, why does the BBB have this to say about them?



 



Company Rating F



Our opinion of what this rating means:
We strongly question the companys reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the laws licensing or registration requirements, their complaints contain especially serious allegations, or the companys industry is known for its fraudulent business practices.



(Lets emphasize a part shall we known for its fraudulent business practices. They sue me; I guess theyve got to sue the BBB as well.)



Bureau's Comments and Analysis of Company's Business: On January 26, 2010, this companies membership in the BBB was revoked by the BBBs Board of Directors due to: recent government action involving the businesses customer relations, which indicates a significant failure of the business to meet standards of conduct, expected of a BBB member



Why does Bluegreen have literally hundreds of complaints against them from sites like (((Redacted))), Ripoffreport.com,(((Redacted))) and every other complaint website out there?



 



Bluegreen is immoral, and unethical frauds.


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Respond to this report!
What's this?

#1 General Comment

You are not 100% correct

AUTHOR: Susan - (USA)

POSTED: Monday, May 24, 2010

Celtika1982:


I have been on the timeshare industry for 20 years, and I am sorry that you had the experience that you did.  Unfortunately, every, and I mean every, business in the world has some employees that misrepresent that business.  

A few things to consider about your experience:

1. Were you told it was a "great investment," or were you told it was a "great financial investment?"  There is a difference.  Quality time with my husband and 3 children truly is a great investment.  However, timeshare should never be presented as a financial investment.  I know you hate hearing "THE CONTRACT;" however, there should be a document in your paperwork that states, in some form or another, that you are not purchasing this as a financial investment.  I understand that you are upset, but, before you label something as a crime, do your research.  You can be sued for slander.

2. Again, you are incorrect about the tax write off.  Read this article (about halfway down) in the Wall Street Journal:

http://www.smartmoney.com/personal-finance/taxes/taxes-on-vacation-homes-9562/

3. "The Deal"  Honey, if you were to go back in a few years, the price of the week, points...whatever will be higher.  So, yes, the deal was only good for that day (the day that you were paid to be there).  Where did you get your information that 1, 2, and 3 above were incorrect?

4. If you were told that the points never expired, that is not true.  They do, and the sales manager should be ashamed of himself.

5.  Yes, the maintenance fee is based on the size of the unit or in your case the number of points.  The maintenance fee does not necessarily go up every year; however it does go up.  It is to maintain the property that you purchased.  I am sure that you would like it to look as beautiful when you pass it to your children as it does now

6. You stated that they were obligated to give you time to review the contract...Good Lord honey, please tell me that you read what you were purchasing while you were signing it.  When you were shown the price of the timeshare, it should have listed the price, down payment if financed, and interest rate.

You listed the following codes:

Code of Ethics III.C.1-2 - 1. Must 

not convey false, untrue, deceptive, or misleading information through 

statements, testimonials, photographs, graphics, or other means; and 2. 

Must not omit material information without which the solicitations or 

sales information would be deceptive or misleading, or which would 

affect consumer decision making.


Honey, when you file any complaint, law suit, etc, make sure that you give detailed, and complete example of how they violated the Code Of Ethics.  Otherwise, they will not follow through with your complaint.



Code

of Ethics V.B.4 - 4. Limited Time Offers. Representations must not be 

made that the current terms of an offer will not be available at a 

future time unless those representations are factual.


This representation is factual.  Again, make sure that they have actually violated what you have stated.


Code of 

Ethics V.B.5.b-c. - b. Must be consistent with information and 

disclosures provided in the Sales Information; and c. The consumer must 

be provided with a reasonable opportunity to review the contract 

documents in writing at time of sale

before signing.


A reasonable opportunity to review the contract is an iffy.  You knew it was something you had to do "on that day" before you agreed to purchase.  "Reasonable Opportunity" will mean different things to different people.  When you make a complaint, you must state what "Reasonable Opportunity" means to you.


Code of Ethics V.B.9.- 9. Sales Presentation. Verbal representations must be 

consistent with information contained in sales documents, contracts and 

written disclosures


We are currently in dispute over our contract

and are working very hard to get it canceled.


When did you actually read your contract?  There is a recision period listed in the documents.  You didn't mention that at all in your complaint.  Again, this is why the "Reasonable Opportunity" will be iffy.  How much time did you need?  The recision period is for several days.  


You are incorrect about the recording.  It is to protect you and the company.  While you were being recorded you should have been asked if there was anything you were told that you do not have in writing.  If you obtain the recording and you stated that you have everything in writing, not much you can do.  The same would apply to the company...If they stated in the recording there were going to do something that they did not do, they are obligated to make restitution.  


Again, I know you are upset, but be careful what you are labeling as fraud.  If it is proven to not be a fraud, you can be sued.










Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now