Complaint Review: Bluegreen Vacation Resorts - Pigeon Forge Tennessee
- Bluegreen Vacation Resorts www.bluegreenonline.com Pigeon Forge, Tennessee U.S.A.
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- Category: BBB Better Business Bureau
Bluegreen Vacation Resorts Bluegreen resorts sales reps flat out lied to make the sale Ripoff Pigeon Forge Tennessee
*Consumer Comment: Learn to use your Bluegreen
*Consumer Comment: Do Not Buy Bluegreen - Scams 101
*Consumer Suggestion: I love my Bluegreen
*Consumer Suggestion: Always get paperwork as soon as you sign it!
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Bluegreen vacation resorts are nothing but a scam to get your money. While my husband & myself were in Gatlinburg on a weekend getaway, we were confronted on the street & asked to spend 90 minutes taking a tour of a fabulous resort that would change our lives. Well that was one thing they had right, it really has changed our lives we owe about $9,000 and have yet to go on a vacation.
Initally we were sold 8000 points to use over 2 years. Then we were invited back to do a "owners orientation" to learn how to use our points. I was really suprised that on a "owners weekend" that we didn't even get to stay at the resort but in a motel. On that weekend we went back & found out that we could not use our points for anything, anywhere or anytime. Because we needed to buy more points. I told the sales person that we had tried to make reservations & everywhere we tried to make reservations were booked up. He said that he found that hard to believe. He also stated it was probably because we did not have enough points to make the needed week long reservation a year in advance.
I questioned him, & stated that when we initally purchased our timeshare that the sales rep stated that we could just come to Pigeon Forge or Gatlinburg for a long weekend by using our unlimited bonus days for $49, $59, or $79 with only a 48 hour notice. He looked at me as if I had 3 heads & said oh no, no, no. You must have misunderstood. Our initial sales rep also told us that with our 8000 points we could "go virtually anywhere in the world". Boy, that was a good one too. When we were at our first sales meeting, he told us all of the paper work would be mailed. 15-20 days later after we were at home we recieved the paper work & it stated that if we had changed our minds that we had 10 days from signing to return the contracts to bluegreen. We signed on the day we were there & didn't get the papers until 2 weeks later, "too late already" to do anything about it. Our sales rep also stated if for any we decided that for any reason we did not want it, bluegreen would buy it back. That if anything we could look at this as an investment for our daughters future. On the owners weekend for orientation, they also had to reorient me on that one, "oh bluegreen will be happy to give you the number for Pinnacle, a time share sales company".
By this time at our owners orientation, I'm virtually in tears asking my husband what we have done & how on earth we are going to ever get rid of it. Not to mention the money we will have to spend the rest of our lives in maintenance fees & club dues, that our sales rep continued to skirt around when we questioned about it.
Funny thing is that my husband misunderstood the exact same things I did. But one thing we are both sure about is that we have been ripped off.
Melissa
Chuckey, Tennessee
U.S.A.
This report was posted on Ripoff Report on 08/18/2007 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bluegreen-vacation-resorts/pigeon-forge-tennessee/bluegreen-vacation-resorts-bluegreen-resorts-sales-reps-flat-out-lied-to-make-the-sale-rip-268499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Learn to use your Bluegreen
AUTHOR: Scarlettt - ()
SUBMITTED: Saturday, June 01, 2013
We have taken the time to learn how to use our Bluegreen and LOVE it !
#3 Consumer Comment
Do Not Buy Bluegreen - Scams 101
AUTHOR: HeatherSTL - ()
SUBMITTED: Saturday, June 01, 2013
Wow! I was told the nearly the same thing during the Bluegreen sales pitch at Big Cedar near Branson, MO - the sales lady kept saying - you can stay at Big Cedar anytime, in one of the log cabins for $59, $69, or $79 bucks a night, depending on how many bedrooms you need! She said - all you have to do is call ahead a week or two in advance. She did mention that holidays like fourth of July would not be available but she kept going on and on how my husband could just pack up his fishing gear and head down to Big Cedar anytime he wanted for very cheap. I looked online at the prices prior to arriving so I knew the cabins were several hundred dollars a night - this is where we almost signed up. I mean we were talking numbers and everything, getting ready to start signing the paperwork. I've learned that whole deal was a complete LIE in hopes to getting us to sign up!
#2 Consumer Suggestion
I love my Bluegreen
AUTHOR: Scarlettt - (United States of America)
SUBMITTED: Friday, March 01, 2013
I, along with thousands of others, love my Bluegreen. I have taken the time to go to www.bluegreenonline.com and read all the FAQs and information there. I have also gone online to learn all that I can about how best to use my points.
There is no reason for you to be unable to use your current points if you plan in advance, or are able to take advantage of hot weeks, or bonus time.
The first step towards enjoying your Bluegreen ownership is to educate yourself to learn how it works.
When you made your purchase there was a line by line taped conversation in which you acknowledged that you understood your purchase.
It is totally untrue that you " cannot use our points for anything, anywhere, or anytime "..
We bought our first 7,000 points in Gatlinburg in 2006 and have enjoyed many vacations.
Planning in advance, or finding last minute reservations because others have cancelled their reservations are the two key means of booking reservations.
If you read your paperwork, you would have seen that you had a ten day cancellation timeframe..
There is a Bluegreen group on Yahoo, that you should find very helpful.
#1 Consumer Suggestion
Always get paperwork as soon as you sign it!
AUTHOR: Brad In Louisiana - (U.S.A.)
SUBMITTED: Sunday, September 09, 2007
I too was sold a blugreen sampler package. I demanded that they give me copies of all the contracts, etc on the spot, before I gave them any money. I have since requested it be canceled and a refund sent, so I will wait to see how they handle it, but my advice to you is NEVER sign papers or give money unless you get COPIES of it all on the spot. Usually contracts state something like "by signing below I acknowledge that I have received a copy." So basically if you did not get a copy, you gave away your right to have it on the spot.
I do know from the information they gave us, the sampler programs are VERY limited, and your travel CANNOT be in the summer, so yes, they are useless.
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