BNC National Bank Shane McDermott Home refinancing ripoff Overland Park, Kansas

Refinancing our home, we filled out all the paper work then they charged us $500 for an appraisal and only then did they tell us they do not refinance or finance manufactured homes, our appraisal came out good but then they reported to the credit bureaus that the had declined us because of inadequate Collateral/unacceptable property.  The property appraisal was good but they don't and won't ever loan on manufactured homes something that should have been told to us before they charged us and then they do not have the right to lower our credit rating for their mistake.  This company is a ripoff.