boardwalkbuy This company scammed me by sending a defective product and then refusing to exchange or return it. Internet

I ordered a product as a Christmas gift for my daughter.  When I received it, it did not work.  I tried to contact the company as soon as I found out that it didn't work, but could not find a phone number ANYwhere for the company.  I resorted to emailing them (email is all they provide for "customer service".)  They refused to do anything at all for me.  So, we are stuck with a broken product that we cannot use and are just out the money.  DO NOT BUY from these people.  

Also, email exchanges were non productive.  After the initial refusal to help me in any way, email exchanges just became insulting and they also told me that email was the only way that they offer any type of communication.  I also received two links for a customer satisfaction survey from the girl that emails back ("Sarrah H.").  The link to the survey was broken on both emails.  It goes nowhere when you click on it.  So you cannot even leave feedback.

I am appalled at the amount of people online complaining of this being a scam and that they were taken for money.  And even more appalled that they are still operating.  How is this possible when it is clearly a scam??

Someone please shut this company down.  They are scamming people for money!!