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Report: #1308872

Complaint Review: booking.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Johnny Hackman — Tampa Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • booking.com Internet USA

booking.com website default dates are misleading. cost me $100 Internet

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I always use Hotels.com for my room bookings.  I found myself in Kuala Limpurf overnight and found the Royal Bintang hotel (the curve) on Google Maps.  I tried to book the hotel with Hotels.com with no success.  In desperation, I clicked throughj to booking.com and signed up.  I signed up and locked in the rate advertised on Google Maps.

Upon arriving to the hotel, I found that the room was booked for 5 days later!  Unlike Hotels.com, the default check-in date reflects preferred dates, rather than the current date of check-in.  This is a blatant rip off!!  At midnight with no other option, my only choice was to beg the front desk for any available room, and pay over 100% more than the advertised rate.

I HAVE CANCELLED THE RESERVATION AND MY MEMBERSHIP IN BOOKING.COM.  I WILL NEVER USE BOOKING.COM FOR RESERVATIONS AGAIN, AND THIS IS ONLY THE BEGINNING OF MY NEGATIVE BLOGS OF THIS SITE.

I cannot imagine how many millions of dollar$$ booking.com makes in reservations that can not be used.  I hope this posting will be seen by a law form that is filing a class action lawsuit on this deceptive practice.

Not suprising, there is no place on the booking.com website to post feedback, suggestions or complaints.

This report was posted on Ripoff Report on 06/01/2016 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bookingcom/internet/bookingcom-website-default-dates-are-misleading-cost-me-100-internet-1308872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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