Boost Mobile Completely ignorant of their own products. CA Irvine

Last week my SIM card stopped working. Customer service couldnt remedy it so they told me to go to a boost mobile store. The woman at the Boost Mobile store was not helpful and did not have the right sim card. After calling customer service multiple times, the result is always "go to walmart and buy a sim card" I bought a four pack of SIM cards at walmart and NONE of them worked. I called customer service and they have no clue which SIM card I need. They sold my the phone, but have no idea how to get me activated.

I'm paying for their service, they have me all around town spending MY money buying SIM cards, and they have no idea how to get it to work. The customer service is offshore and the call quality is HORRIBLE, and if you ask for technical support, they will transfer you to the phone manufacturers call center. I dont need help from LG, I need help from you Boost.