BoostMyGrades boostmygrades Outsources to all chinese tutors. Internet

I want to begin with defending why I went to a shady site like boostmygrades to begin with.   I am getting a CPA and one of the required classes is a biology class.  I have never liked science and wanted to become an accountant to avoid dealing with extraneous subjects in my life.  I get vasovagal responses to working with dead animals and learning about the inner workings of the body.  I tried taking an online class to avoid this but, while watching the lectures I still found myself getting nauseous, and unable to pay attention to the course work.  
I signed up for this one class with boostmygrades because the school was deaf to my concerns.  Boostmygrades promised english speaking american tutors that I could call up anytime I had a problem.  As soon as I signed up phone communication vanished and the tutor I was set up with was named john smith and was clearly from China.  He could not speak english and could not answer my questions and left all of the essay questions blank.  He must have been google translating everything else because he was averaging about 65s on all the tests.
I tried to get a refund, but they said that was against their policy and the tutor had already been paid.