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Report: #584307

Complaint Review: Bottom Line Books - Internet

  • Submitted:
  • Updated:
  • Reported By: keonijrh — Honolulu Hawaii USA
  • Author Not Confirmed What's this?
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  • Bottom Line Books P.O. Box 361014 Des Moines, Iowa 50336-1014 Internet United States of America

Bottom Line Books Unordered Merchandise Internet

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I received a book, from Bottom Line Books, that I had not ordered. Within a few weeks, I received a bill for $36.92. This just didn't seem right to me, so I telephoned the FCC for advice.


The FCC advised me to file a complaint via their website. I did this. They also advised that I file a complaint with  the Postmaster General via the U.S. Postal Inspection Service website. I did this as well.


From the FCC, I learned that since I did not order this merchandise, I owe them nothing and anything they claim to have sent me is mine to keep as a free gift. I also learned that it is not legal for Bottom Line Books to send statements demanding payment.


I have written 3 times to Bottom Line Books via their customer service website, explaining that I was not paying for unordered merchandise that they claim to have sent me, and that I have filed complaints with the FCC and the Post Master General. I continue to receive billing statements, each with a more threatening notice than the previous one. Most recently, they are threatening to turn me over to a collection agency and to file a lawsuit against me for nonpayment.


What more do I need to do, if anything? I don't want this outfit to ruin my good credit rating. Should I just ignore these billing statements, or do I have to spend thousands of dollars to hire an attorney? I need some help. Thank you!

This report was posted on Ripoff Report on 03/22/2010 11:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bottom-line-books/internet/bottom-line-books-unordered-merchandise-internet-584307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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