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Report: #170934

Complaint Review: Boxedart - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Las Vegas Nevada
  • Author Confirmed What's this?
  • Why?
  • Boxedart www.boxedart.com Nationwide U.S.A.

Boxedart is a scam. They send no notice of subscription renewal and lie about it afterward. RIPOFF Internet

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Boxedart.com is a subscription based web template and graphics company. I subscribed to their service for $49.99 and used them briefly immediately after my subscription started. Three months later, I get an email from them at 1AM saying that "tomorrow" my account is scheduled to expire and that I should considering returning to their site to renew my account.

Two hours later, at 3AM, they charge my card another $49.99. Four hours after that, I email them and say I did not want to renew, that I was given no notification of renewal, and their own email (which they sent in the middle of the night just hours before their charging of my card) said that I had to take an action to renew, and gave me no notification of this charge. I acted in good faith and did not wait days, weeks or months to request a refund, just a few hours after theirs arrived in the middle of the night.

Three DAYS later, I get an email from their "customer service" department saying I do not deserve a refund because their charge already went through and it's too late now. This is in spite of all the evidence listed above. These people are total scam artists with not a shred of professional business ethics to speak of!

Adam
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 01/08/2006 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/boxedart/nationwide/boxedart-is-a-scam-they-send-no-notice-of-subscription-renewal-and-lie-about-it-afterward-170934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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