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Report: #1188998

Complaint Review: Brake Masters - Sierra Vista Arizona

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  • Reported By: Denise N — Sierra Vista Arizona
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  • Brake Masters 1750 E Fry Blvd Sierra Vista, Arizona USA

Brake Masters Check Everything They Do Sierra Vista Arizona

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 Went to this Brake Masters in Sierra Vista, AZ on 8 November 2014 for a coolant flush, transmission flush, and oil change.  Paid $210 and some change with a coupon.  Decided to crawl under my truck when I got home and check all the fluids.  Found dirty oil, the old filter still on, old radiator fluid.  The trans looked clean but who knows what they did at this point.  Called the manager Jeff and he said bring it back lady and I will put it on the rack and show you.  I told him I don't need it on a rack the fluid is dirty and the old filter is still on the truck, I crawled under it, and if you want we can discuss it in front of customers.  He called back 5 minutes later and said, oh I am sorry we didn't do the services.  Really, all single ladies and the elderly beware of this place and or make sure you watch them and check up after them.  If I hadn't crawled under my vehicle and checked the fluids they would have scammed me big time.  They decided to kindly refund me 86 dollars but were changrinned the entire time they cheated me.  Even with the 86 collars refunded they over charged for on an special additive they told me I must have in the transmission.  When I asked to see the additive it was a small bottle of valvoline additive that could have been pruchased for 5.00 at any local automotive store.  Shame on you Brake Masters.

This report was posted on Ripoff Report on 11/14/2014 06:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brake-masters/sierra-vista-arizona-85635/brake-masters-check-everything-they-do-sierra-vista-arizona-1188998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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