Complaint Review: Broadband National - Internet
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- Author Confirmed
- Broadband National broadbandnational.com Internet U.S.A.
- Phone: 772-316-1029
- Web:
- Category: Internet Service Providers
Broadband National ripoff Internet
*Author of original report: Broadband responds but sent faulty MP3 Player
*UPDATE Employee: Help From Broadband National
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I ordered Comcast internet through broadband national which was offering the following promotion:$19.95 for 6 months, a $50 rebate, and a free MP3 player. All I had to do was fax my first month bill within 15 days - which I did!
I received the correct price for 6 months but have never received the $50 or MP3 player.
When I call the numbers listed, they say they will call back within 24 hours - they NEVER do!
When I e-mailed them, they state someone will respond within 24 hours. NEVER happens!
I called Comcast and they state I have to contact Broadband National - which is IMPOSSIBLE. You can never speak with a "live" person!
What a fraudulent advertisement! I had other offers to choose from but chose Broadband National. Beware!
Mb
warrenville, Illinois
U.S.A.
This report was posted on Ripoff Report on 06/28/2005 04:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/broadband-national/internet/broadband-national-ripoff-internet-147833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Broadband responds but sent faulty MP3 Player
AUTHOR: Mb - (U.S.A.)
SUBMITTED: Friday, August 12, 2005
Within one week, Broadband responded to my complaint (thanks to Rip-off). They promptly sent me a check and the MP3 player. However, the MP3 Player they sent does not work!
#1 UPDATE Employee
Help From Broadband National
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Tuesday, July 05, 2005
I was sorry to read the problems Mb had with his Comcast order with Broadband National. We are always striving to do our best to make sure that every customer is satisfied with their order.
Mb can contact Alma Ramos directly at 772-316-1029. She is in charge of rebates here at Broadband National. If you do not get anywhere with Alma you can contact me at markb@broadbandnational.com
I know that Alma just recently sent out a large shipment of checks and MP3 players, hopefully yours was one of them.
Thanks
Mark Ballard
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