bullets.com Grizzley Industrial not so great customer service policy bellingham Wa

When I mistakenly ordered 2 pcs instead of 1 of a holster I then had to deal with what I found was a non customer friendly set of policies that will make me reluctant to do business with them again. First I was directed by the invoice to a non toll free # to call for an RMA# which then told me to leave a message and they would call back.Not being willing to accept this attempt to blow me off I called their 800 order placement # and was told there would be a 10% restocking charge! and I could only use there label and have a shipping charge also deducted from my refund that was higher than the charge for their sending it to me and oh by the way I see here that items not returnable. When I blew my stack a supervisor was contacted and it bcame OK to return it. The 3X attempts to shave Nickels and dimes off of me tells me I don't ever want to get invoved with a more serious return matter. In my view their a cheap sharpie outfit better avoided.