Bully Xtreme International Fitness Equipment Rip Off Great advertising and salesmanship but no follow through. NO REFUND AND NO DELIVERY Union New Jersey

To Whom It May Concern:

When we saw this complaint we attempted to resolve this matter with this individual.

Unfortunately he never posted his name.

This service "ripoff reports" will not give information out unless you pay them to resolve the dispute.

We tracked every customer from the state of Nevada and finally deciphered who CBM from Henderson Nevada was.

We emailed him and apologized for any problems he had incurred. We confirmed that he had received the product. And sent him at our expense an additional product a set of Golds Gym Resistance bands at no cost to him (retail value $59.99 +S&H)

He was still not happy with the FREE Resistance bands. So I offered to refund all his money and to just return the products. This was months ago.

To this date July 11th, 2008 he still has not responded. (A very common issue with this individual)

In Summary: He purchased an inexpensive product from us and was given 3 times as much value.

Needless to say unfortunately even though I personally tried it seems you can't please everyone.

Having sold thousands of units having 1 or 2 unhappy customers I guess is to be expected.

I strive to please everyone and if they are not happy with our product we honor our money back guarantee for 4 months. I also offer a double your money back guarantee.

I will be in the next few months extending our money back policy to One (1) FULL YEAR.

To inspire continued confidence in me and my company.

Sincerely yours,

Frank Sherrill

After several months of frustration I contacted the consumers affairs division in Union NJ. The very pleasent woman I spoke with indicated that she believed the address I gave to be in a residential apartment complex, but that they would look into it. "Coincidentaly" I finally received a response from the company about a week later, presumably to one of the email complaints that I'ld sent try to resolve the situation. Miracle of miracles, there was a shipping error, and I received the product a couple of weeks later. Unfortunetly, the books I was supposed to receive were sold out, so they provided a link to download them on line. Additionally, they threw in a set of exercise bands for my inconvenience. If the machine is so great, what the hell do I need exercise bands for? Still not happy, and wont do business with them again.

Greetings!

It has been several months since I responded to this report and NO ONE has contacted us regarding this issue.

We believe this to be a hoax!

We have no one by this name as a paid customer. We believe this to be a malicious attempt to slander our company. More than 10,000 Bully's have been sold in the last 2 plus years and have had no problems with our customers or returns!

We offer a 120 day money back guarantee that NO ONE else selling a similar product offers and a life time defects warranty on the Bully.

Please remove this joke a report!!

Frank

To CBM- Vegas,

I have researched all buyers from Henderson, Nevada and have found no emails or problems reported to us from August 28th 2007 till today December 31, 2007.

If you will contact me through my email fsherrill@bullyxtreme.net and I will personally look further into this matter.

Bully Xtreme has been successfully selling for 2 years. We offer a unique product that comes with a lifetime warranty which is unheard of in our industry as well as offering 29 FREE online bonuses.

Please contact me at your earliest convenience so I may resolve any of these problems you have presented.

Frank Sherrill