Complaint Review: By Design - USA Wallpaper - Sandusky Ohio
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- Author Confirmed
- By Design - USA Wallpaper 2419 E. Perkins Rd. Sandusky, Ohio U.S.A.
- Phone: 800-573-5824
- Web:
- Category: Paint & Wallpaper
By Design - USA Wallpaper Fraud; Did not send my order; ripoff; will not refund my money Sandusky Ohio
*Author of original report: Resolved
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I ordered wallpaper from this company in February 2009. Received part of my order. Placed another order for more wallpaper in April.
Became suspicious when I was constantly told that the pattern I had not yet received was out of stock, being re-printed. I called another on-line wallpaper company and was told they had plenty in stock and would ship it to me within a few weeks. I placed the order and received my order from them within 10 days.
I canceled the remainder of 1 order and all of the other order with USA Wallpaper and was told I would receive a refund "within 30 days, but probably less". That was May 15, 2009.
After many calls to customer service, I have not received my refund. This company owes me $360.52. I have filed a dispute with my credit card company. If that does not work, I will contact my attorney.
I will never order anything again from USA Wallpaper.
Joy
Benbrook, Texas
U.S.A.
This report was posted on Ripoff Report on 07/18/2009 02:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/by-design-usa-wallpaper/sandusky-ohio-44870/by-design-usa-wallpaper-fraud-did-not-send-my-order-ripoff-will-not-refund-my-money-s-471107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Resolved
AUTHOR: Joy - (U.S.A.)
SUBMITTED: Monday, August 03, 2009
My credit card company was able to obtained a refund for me from the wallpaper company's bank. I have received the full refund that I was due. Remember, the refund did not come from USA Wallpaper - By Design - it came from my credit card company. I still will not order from USA Wallpaper, By Design, in the future.
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