Complaint Review: Cady Studios - Jacksonville
- Cady Studios 1015 Kings Ave Jacksonville, USA
- Phone:
- Web:
- Category: BBB Better Business Bureau, Photography
Cady Studios Cady Studios website were built with the intentions to rip off customers. I got ripped off of $230. I ordered the $99 standard package consisting of 2 photos. While going through the steps on their website i never got a summary page showing me my total. Instead i got a page with payment prosessed of $230. I called Cady Studios immediately, they were closed. I called first thing the next day and received terrible customer service. The rep told me she cannot stop the payment. I ask her to stop the order from being processed and shipped, she totally refused. I told her my next step would be to contact my credit card company. She told me to go right ahead. I filed a claim with my CC company and cady studios refused to rufund me. They claim i agreed to to their NO REFUND policy which i wasn't aware of. My pictures arrived in the mail. The pictures were horrible, poor lighting, white edges not trimmed, a cardboard box sits right behind my graduate face. I would of been extremely discouraged even if my charges were the intended$99 worst yet the charged me $230 for this garbage. I think the schools should look into the many reports on this Company and get stop using them Jacksonville
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Cady Studios website were built with the intentions to rip off customers. I got ripped off of $230. I ordered the $99 standard package consisting of 2 photos. While going through the steps on their website i never got a summary page showing me my total. Instead i got a page with payment prosessed of $230. I called Cady Studios immediately, they were closed. I called first thing the next day and received terrible customer service. The rep told me she cannot stop the payment. I ask her to stop the order from being processed and shipped, she totally refused. I told her my next step would be to contact my credit card company. She told me to go right ahead. I filed a claim with my CC company and cady studios refused to rufund me. They claim i agreed to to their NO REFUND policy which i wasn't aware of. My pictures arrived in the mail. The pictures were horrible, poor lighting, white edges not trimmed, a cardboard box sits right behind my graduate face. I would of been extremely discouraged even if my charges were the intended$99 worst yet the charged me $230 for this garbage. I think the schools should look into the many reports on this Company and get stop using them
This report was posted on Ripoff Report on 08/05/2016 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cady-studios/jacksonville/cady-studios-cady-studios-website-were-built-with-the-intentions-to-rip-off-customers-i-1320945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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