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Report: #1354253

Complaint Review: Candi Jerkins of Brand Candi - Internet

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  • Reported By: Anonymous — Colorado USA
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  • Candi Jerkins of Brand Candi Internet USA

Candi Jerkins of Brand Candi, MyEyeCandi, StyledandSimplified, Eye Candi Photography, Creative Market Stops all communication and work without delivering ANYTHING you actually paid for. Found via Creative Market Destin Florida Internet

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I am not one to spend time writing poor reviews but the fact that this so-called graphic designer not only wasted my time and money, but it's also appparently something she does as a business model, makes me so angry. 

Before I hired her, we emailed a few times to see if my timeline would work for her schedule and she assured me it would. She said 3-4 weeks was average for turn around time. 

9 weeks later and a total of 4 emails with NO response at all, I threatened her with legal action unless she provided me the full package or a refund within 24 hours. I did receive a refund the next day with no explaination or apology but the fact is, now I am sitting on a website where I could be making money but can't launch becuase I don't have the graphics she promised. 

I'm not alone in this. You can read other complaints here: 

http://www.ripoffreport.com/reports/candi-jerkins/internet/candi-jerkins-myeyecandi-styledandsimplified-brandcandi-candi-jerkins-took-105000-from-1292429

 

If interested, here is the backstory...

I hired her for this service: 

http://www.brandcandi.com/store/p173/customlogodesign

Knowing that she has a history of creating new companies/brands to run from her past mistakes here was her offering: 

Here is our correspondence. I have removed details unrelated to this converation: 

 Me 11/25 - "I'm looking launch a my new website in January. What is the lead time to begin? I'd like to start as soon as your are able."

 Candi 11/28 - "We can certainly begin your project by the end of the week and meet your expected launch time." 

 I proceeded to pay for her services the same day and also start the requested Pinterest Board leaving everything in her court to begin work. 

blah blah blah, she "created" a mood board using my pins withouy any actual creative input from her. She sent some seemingly computer generated "logos", I asked for 1 small revision then I went on vacation. Here's what happened next. 

Me 1/18 - Hi Candi, I've been out of town for two weeks and was a little disappointed when I didn't have anything from you upon my return. I guess we should have talked about timeline and expectations more specifically from the outset. When can we wrap up our work together? 

Candi 1/18 I am so sorry! I sent you an updated email with attachments! I will resend it as soon as I get home from my son's basketball game!

We can complete your project this week.

(NOTE - NO SUCH EMAIL WITH ATTACHMENTS WERE EVER SENT) 

She was supposed to provied a main and sub logo with raw files, color codes, font files, plus digital assests. 

That was the last I heard from her. Three email later titled: 

"Hello?!"

"What's Next?" 

and 

"You Wouldn't Want another of of these would you?"  (with link to another Ripoff report)

This report was posted on Ripoff Report on 02/05/2017 09:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/candi-jerkins-of-brand-candi/internet/candi-jerkins-of-brand-candi-myeyecandi-styledandsimplified-eye-candi-photography-cre-1354253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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