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Report: #252414

Complaint Review: Capitol One Credit Card Services - Richmond Virginia

  • Submitted:
  • Updated:
  • Reported By: Fountain Hills Arizona
  • Author Confirmed What's this?
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  • Capitol One Credit Card Services PO Box 85520 Richmond, Virginia U.S.A.

Capitol One Credit Card Services renigs on consumer protection Richmond Virginia

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I booked several days with the Princesa Hotel in Rocky Point Mexico.

Due to a strike at the border we were forced to leave one day early at the hotels recommendation.We complied and left on November 25,2006.After having paid for that day in advance we were provided a receipt at the front desk showing a due credit reversal to my capitol one card in the amount of $180.00.

The hotel never fulfilled their obligation to credit our capitol one card back $180.00 so we immedieatley contacted capitol one with all of the required and supportive information.In their typical fashion they requested the same information several times and the final time I sent everything certified mail.

I just recieved a letter in the mail that they can no longer help me and that I must now contact the merchant for a resolution which is impossible as they would not comply from the beginning.

They never gave a reason in their letter for their unwillingness to reverse a valid dispute.

Raymond
Fountain Hills, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/05/2007 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capitol-one-credit-card-services/richmond-virginia-23285-5520/capitol-one-credit-card-services-renigs-on-consumer-protection-richmond-virginia-252414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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