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Report: #1466289

Complaint Review: Car City - Orbit Leasing - Battle Creek MI

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  • Reported By: Anonymous — Battle Creek MI United States
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  • Car City - Orbit Leasing 234 E. Columbia Ave Battle Creek, MI United States

Car City - Orbit Leasing did not care if the 2007 HHR was unsafe to drive, help with repairs my warranty did not cover or help me carry out my last year of my 5-year Lease! Battle Creek MI Michigan

*Author of original report: Plan to get me a Keeper ASAP

*Consumer Comment: You Need Help!

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I leased a 2007 HHR with pre-existing damage (I did not know about) on a 5 year lease in Oct. 2015. The car was already 8 years old. I included a warranty with my payment bumping my payment to 333/month. Going into my 5th year the pre-existing damages made the car unsafe to drive & cost roughly $1600 to fix of which my warranty did not cover nothing. I went through the whole process of contacting Orbit Leasing, Precision and Car City. Bill at the BC Office lacked concern about my situtaion. I asked him if there was anything he could do, like get me into another car to finish my contract, or help with the repairs since the damage was preexisting according to the mechanic Precision sent me to. I never drove the HHR out of state. I explained to him I could not afford to fix the HHR and make a car note and insurance. He lacked any interest in helping me with my situation. I drive my grand-children every day in the HHR. The mechanic said the HHR was unsafe to drive. Repairs included both front control arms with ball joints, 20 feet fuel line & Fittings (holes in gas line), RF needs swaybar end link, new exhaust from converter back, and LR Coil spring broke. The mechanic said all of the repairs are common with the year, make, & model of the car. I was left devastated! There needs to be laws where the auto business is held liable for pre-existing conditions on vehciles that have a history of certain repairs for their make and model, more inclusive warranty coverage for common known repairs on the specific make and model of the vehicle, and victim rights. I was willing to carry out my contract but with a SAFE car. Car City did not care if the HHR was safe, or that I transport my innocent grand-children dailyl and lacked compassion, understanding, and empathy.

 I returned the car to their lot 10/31/18, and was told by Orbit Leasing that I will have a voluntary repossession on my credit report now.

Super unfair!

This report was posted on Ripoff Report on 11/01/2018 07:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/car-city-orbit-leasing/battle-creek-mi-49014/car-city-orbit-leasing-did-not-care-if-the-2007-hhr-was-unsafe-to-drive-help-with-repai-1466289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Plan to get me a Keeper ASAP

AUTHOR: Susan - (United States)

POSTED: Friday, November 02, 2018

Yes I did finding myself in a car that died, my credit not so good, and wanting to keep my job. I get it! Nonetheless, I feel as if I have paid 4 years in on this car which was supposed to help build my credit only to find myself with a worse credit position than I was going in.

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#1 Consumer Comment

You Need Help!

AUTHOR: The Dog - (United States)

POSTED: Thursday, November 01, 2018

 You agree to a CAR FLEASE at $300+ per month for an EIGHT YEAR OLD CAR??? Quickly, get yourself a keeper!

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