Card Service International ripoff, took money, Simi Valley California

Charged $120 upfront then opened merchant account. I processed $1500 in orders the first day and then they held the funds. I had already been pre-screened for what I was selling and they did this anyway.

Then Tey told me I could just refund the orders and take my customers billing information and process them with my other processor, if I wasn't happy. I did just that but was never told by doing so I would no longer have access to customer billing information. I lost $1500 because of them, in one day. They refused to help and never returned even one call over 30 days. I left 15 messages.

Finally I got someone on the phone and they said I could not close the account because 30 days had passed. I said I told them to close my account on the 3nd day of service. She said that that was just verbal and did not count. They said they needed a signed fax.

Well I never sent the fax and so they closed my account without this signed fax, based on just a verbal request, which was no good the first time and then charged me $425 for closing beyond the first 30 days. I closed on the 3rd day. They refuse to refund my money. Total lost:

$120 startup
$1500 in client orders
$425 closing fee

Total $2045 and for nothing at all!!!

Total scam

Brian
Amsterdam, New York
U.S.A.