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Report: #158815

Complaint Review: Card Service International - Simi Valley California

  • Submitted:
  • Updated:
  • Reported By: Cohoes New York
  • Card Service International cardservice.com Simi Valley, California U.S.A.

Card Service International ripoff, took money, Simi Valley California

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Charged $120 upfront then opened merchant account. I processed $1500 in orders the first day and then they held the funds. I had already been pre-screened for what I was selling and they did this anyway.

Then Tey told me I could just refund the orders and take my customers billing information and process them with my other processor, if I wasn't happy. I did just that but was never told by doing so I would no longer have access to customer billing information. I lost $1500 because of them, in one day. They refused to help and never returned even one call over 30 days. I left 15 messages.

Finally I got someone on the phone and they said I could not close the account because 30 days had passed. I said I told them to close my account on the 3nd day of service. She said that that was just verbal and did not count. They said they needed a signed fax.

Well I never sent the fax and so they closed my account without this signed fax, based on just a verbal request, which was no good the first time and then charged me $425 for closing beyond the first 30 days. I closed on the 3rd day. They refuse to refund my money. Total lost:

$120 startup
$1500 in client orders
$425 closing fee

Total $2045 and for nothing at all!!!

Total scam

Brian
Amsterdam, New York
U.S.A.

This report was posted on Ripoff Report on 09/29/2005 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/card-service-international/simi-valley-california-93062/card-service-international-ripoff-took-money-simi-valley-california-158815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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