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Report: #1216672

Complaint Review: CardCash.com - Brick New Jersey

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  • Reported By: USA
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  • CardCash.com 990 Cedar Bridge Ave., Ste B7 Rm 365 Brick, New Jersey USA

CardCash.com sold me Body Central gift card 30 days after Body Central closed their doors for good Brick, NJ but internet based New Jersey

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I ordered from this company several times but will never do so again. On Feb 9, 2015 I ordered several cards but the one in question was a Body Central card for my wife. Paid $70 for a $100 valued card (30% off) great value right?? Not so fast.....

We tried to use it March 4, 2015 at a store we knew of in Orlando Mall....not there anymore. Called 3 other stores in Orlando to get out of business messages. Got back home and did a search to find

http://www.bloomberg.com/news/articles/2015-01-09/body-central-to-close-all-265-stores-fire-2-500-workers 

 Body Central closed their doors 30 days before CardCash sold me their card.

So I am within my 45 day Cardcash guarantee so I file a claim with them but a week later and several emails I have ZERO communication back from them......so I call them today at 20 minutes until 5pm NJ time. I am on hold for 15 to 18 minutes when like 3 minutes before 5 a young Cardcash employee answers the phone and we start talking and I give her the 6 digit number and start explaining my problem when she realizes this is going to take longer than the 2 minutes she has before closing time so SHE HANGS UP THE PHONE ON ME !!!!

 Of course I hit redial and get the message "you have called after closing time"

That caused me to write this review.

They have not refunded me at the time I am writing this review nor have they taken down the cards they are dumping onto customers like me.

I called another gift card reseller I use and they took down their inventory of cards 15 minutes after I told them about Body Central closing

 

They may refund me or maybe not but regardless I will never use this company again because their core values are in high question to me.

Selling cards they know can not be used,

Employees that hang up on customers

Non reply to issues for over a week

 

No thanks, I will shop elsewhere

 

This report was posted on Ripoff Report on 03/18/2015 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cardcashcom/brick-new-jersey-08723/cardcashcom-sold-me-body-central-gift-card-30-days-after-body-central-closed-their-doors-1216672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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