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Report: #492925

Complaint Review: Career Solutions International - Nashville Tennessee

  • Submitted:
  • Updated:
  • Reported By: Emm Kay Eff — austin Texas USA
  • Author Not Confirmed What's this?
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  • Career Solutions International Nashville, Tennessee United States of America

Career Solutions International - CSI - Premier Solutions International - PSI They make you subscribe to their products to work, pay for background check, training, sales material, career-fair stalls, etc, conceal truth from candidates & refuse refund when u cancel, won't resp Nashville, Tennessee

*Author of original report: Career Solution International works to solve issue

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In June I was recruited with CSI (now, cleverly changed their name to PSI) for a work-from-home regional sales recruiter role. I had spent $249 for a background check (which the employer usually does - but they said I was going to own my own business, so I had to invest in it!) plus forced into subscribing to their 2 products (PPL &IDT) with their explanation being, in short, 'how can u sell an idea to a candidate when u don't believe in it urself to actually own it' & 'all of us do it'.. Later on, I found that if I needed b'ness cards, leaflets, brochures, CDs, etc.. I had to 'buy' them plus whenever I drove to career fairs to represent & get candidates for them, I had to pitch in with the stall/banner costs which was like $200-300. Worst of all, I was told not to tell the candidates at 1st instance that they would not get a basic salary, but just commissions.. I had to try to evade the question & get them log on to a webinar. I had to conceal the fact that like me, they too would have to pay for the training, background check, sales material, etc.. I thought this was unfair n unethical so I quit in my 1st month itself. When I called customer service they said I wd get a form to fill and post back requesting the membership cancellations, which I did - got my account temporarily on-hold on the phone until they got my fax, email & posted mail of the form. I was told to post back the entire intro-kit/ start-up kit to them by 29th July, noon to get my $249 background check fee refunded (something better than nothing).. this was on 25th, so they gave me just 4days!!! Yet I priority mailed it (Costed me $37) and got a USPS proof-of-delivery signed by the recipient at 9am on 29th July - I was on time!! After that, I didn't hear from them until a month passed and I got an email saying I have to make my will through them which meant my accounts were still active!! So, I called them - they said they never received my fax/letter/ email - and she said in an arrogant manner - just because your fax machine said 'delivered' or the email goes into ur 'sent items' or the post doesn't get returned to u, doesn't mean we got your forms! I MEAN - What the hell is one to do then?????? So I had to do the whole thing again - she sent the form, which I faxed, emailed, posted out again along with proof of my previous trial. I even made copies of my correspondences and sent it with a written complaint to their Customer service & Marketing Manager - no word from them in over 2 weeks now! I email them everyday asking them to revert saying they got my email or they recd my fax or something! I try to call but 1st I am on hold for 8-17 minutes (!!!) then when I get to extn 2 - it just goes busy. When I try another extension they say - try extn 2, even though I can expect to get it busy as theyre 'expanding' or have 'some great offers now' which is why their line is always busy - YEAH RIGHT!!! I contacted my recruiter - guess what - She too had quit! What a SCAM!

I have lost my peace, patience & mind with this company and I am putting my story here so that others can be warned! Do NOT waste your time with them.. note, they can change their name so when you hear PPL (pre-paid legal) or IDT (Identity Theft Solutions), just hang up or walk away!

This report was posted on Ripoff Report on 09/10/2009 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/career-solutions-international/nashville-tennessee-/career-solutions-international-csi-premier-solutions-international-psi-they-make-you-492925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Career Solution International works to solve issue

AUTHOR: Emm Kay Eff - (USA)

POSTED: Monday, October 26, 2009

I had put my complaint on Career Solutions International here in Sep'09. I worked with them for about a month & quit in June'09 and am waiting for my reference check refund for $249 for the past 4 months. One of their agents emailed me saying they are working on my check & accordingly I am withdrawing my complaint against them to avoid any possible legal headaches. I'm not confirming they did this in response to my article, but either ways, I certainly hope I get the check after all this - Fingers crossed!

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