Careington International Corporation Aka HealthcareOne Steal from the elderly! Frisco Texas

I have only been a member of healthcareone for 3 months, But Im actually very impressed that i was able to obtain some kind of help with my medical bills, at first i was thinking that there was a catch, some kind of limit that the sales rep wasn't telling me about. But I figured at that point i had already spent so much money on my endocrinologist and my dental work that i might as well check it out.

When I realized my dentist didn't honor the program, I was disappointed, I figured that i got scammed again. So i called customer service to complain, but they gave me a location to a dentist in my area that would honor the program. I must say i was blown away when i seen that the remaining balance of my bill was half of what I thought it would be, I was pretty impressed.

I definitely disagree that the company is misleading, they did tell me on the phone that some of the fees I paid were non refundable, When I asked "why?" the sales rep didn't really have an answer, but he did repeat that some of the fees were not refundable several times and I decided to make the purchase anyway. Why would you act surprised when the company said there would be no refund? I don't think that is fraud, it sounds like the elderly parents who purchased the program thought the refund policy didn't apply to them.

Careington takes pride in assisting members at every step in the membership experience. Careington is a discount medical plan organization located in Frisco, TX that offers various discount plans to help consumers save money at participating providers.

Healthcare One is a private label marketer, uses their own brand, of Careington's discount medical plans. Careington must approve all marketing and fulfillment material that Healthcare One uses in their marketing efforts. Healthcare One handles the billing, complaint resolution, and cancellation and refund requests for all members that join a Healthcare One plan.

All discount medical plans approved by Careington do have a trial period that begins from the time the consumer receives the written membership material. If a consumer cancels within the trial period they will be refunded their money, less the one-time processing fee. If the dates you detailed in the case of your parents are accurate then they are due a refund of the periodic fee they paid to Healthcare One.

Careington would like to assist in resolving the issue surrounding your parents' membership. Please contact me directly at 800-441-0380 ext. 2830 or krisv@careington.com to provide me with information so I can research the membership and get a resolution to your parents in a timely manner. Careington will continue to provide support for all members and hope that the members take full advantage of the access provided to them through membership.

Sincerely,

Kris K. Virgin
Director of Licensing and Regulation
Careington International Corporation
469-252-5830