Complaint Review: CARiD - Cranbury NJ
- CARiD 1 Corporate Drive Cranbury, NJ United States
- Phone: 609-642-4700
- Web: https://www.carid.com
- Category: Auto Parts
CARiD Worst Customer Presales Service Cranbury NJ
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Tried using a coupon, but it would not work. Emailed about gaining a working one. They said they would provide one, but I would have to provide the product details so they could order it for me.
Gabe Fuentes responded, "Provide us your complete Year, Make and Model to ensure fitment and your complete shipping address." Notice the poor use of English grammar? Fitment: A fixed item of furniture or piece of equipment, especially in a house. Hispanic operators, stiff neck New Jersey type.
"This will never work." I respond. "I already have the items in the cart for two days now. The truck mat configuration involves, colors, thread, logo type, vinyl edges color and type, numerous configurations far more complex than simply stating a year make and model."
Forget it, they want to talk to someone to pull some of that New Jersey sales baiting: "The thing is that we do not have any special code for 5% which we can share with our clients and only the agent can apply such discount." was the reply of agent Tammy Vorts.
What a waste of time. Instead, ordered from AutoAnything. https://www.autoanything.com Where they not only offered a discount, the total was $70 less than CARiD with free shipping! Order took 10 minutes. CARiD strung me on for four days, with no conclusion.
Never CARiD, it is one of the worst in customer service, as many other users here testify.
This report was posted on Ripoff Report on 07/05/2018 11:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carid/cranbury-nj-08512/carid-worst-customer-presales-service-cranbury-nj-1450475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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