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Report: #536188

Complaint Review: Carmax - Modesto California

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  • Reported By: airsnake — Toney Alabama United States of America
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  • Carmax McHenry Ave Modesto, California United States of America

Carmax Sold me an unsafe car, costs $4500 and still not fixed completely Modesto, California

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We were told the car was Max ready. It spent 20 days of the first 30 days in the shop. Just had the tranny replaced by USFidelas. Thank goodness we got the coverage after the first issue.


We were told the engine mounts, which were checked off as "GOOD" are bad. CarMax replaced the rack and pinion, brakes, etc. CarMax has spent over $2000 for repairs at their shop and then USFidelas spent $2400 for the tranny repairs. The motor mounts still need to be replaced and CarMax says "tough, you fix them."


The motor mounts will cost $100 each to replace.


The car is a 2002 Nissan Sentra that we bought on August 25,2009. It has been in the shop for over 5 weeks since it was purchased. I don't have too much faith in CarMax's guarantee and I will makes sure my friends hear about my experience.


The car was bought for my son who lives in Calif.

This report was posted on Ripoff Report on 12/08/2009 08:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carmax/modesto-california-/carmax-sold-me-an-unsafe-car-costs-4500-and-still-not-fixed-completely-modesto-califor-536188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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