Cartridge World Never Use This Rip Off Company BEWARE! Las Vegas, Nevada

Obviously this Galaxy Construction employee is disgruntled, and the fact her company is allowing her to make these baseless allegations, shows that company itself is a HUGE scam.

I had offered to talk to the Owner of Galaxy but he/she has never bothered to respond.  That shows this is really a smear campaign by a disgruntled company employee who has nothing better to do with her time.

I welcome an investigation of our company by any third independent and impartial party.  By the same token, Galaxy should be ready to be investigated by them and publish their report.

We are so confident that we will pass with flying colors, that I have no hesitation in making this offer.  This store has made record sales month after month despite the gnawing recession here in Las Vegas.  If we were so bad as portrayed by the lying, cheating, alleger, do you think we will have hundreds of loyal customers?

Customer service is for us a privilege and we excel at it except when customers lie, cheat, and use obscene words like this alleger did.  Our prices are the best in Las Vegas and we offer after-the-sale service that is second to none.

As the Owner of the store, I welcome any honest, reasonable customer who is reading this to come and try us out.  If they mention they came because they read this, they will be offered a present just for trying us out.

I have proven my point.  You can clearly tell these people will make anything up to look good.  It's obvious these people are angry, combative, disgruntled who work for and at this cartridge world.  They can make anything up they want, but just try to use this company and see how you are treated. Not to mention their poor lack of service.  Again, beware of this ripoff company.

I have personally investigated the allegations in this report, and find no substance to any of them.

The employee of Galaxy Construction forgets to mention that these cartridges were bought over 4 months ago, on December 7, 2009. The computer record shows 6 cartridges were bought @$13.99 each, which is a huge discount to what is available in other stores in Las Vegas.

It is hard to believe the customer did not use any of them until this month.  If they were unused, it is quite possible the ink could have dried up when exposed to elements of whether.  However, since we are very customer-oriented and like to give the benefit of doubt to our customers, the Manager of the store offered her store credit even though she had no receipt.  He further offered to buy her brand new HP cartridges even though she was the one who was rude, and using abusive language. No one in the store was disrespectful of her or said that the Owner will not eat the cost.  She never bothered to even talk to me.

When the new cartridges came, we realized HP had raised the prices slightly in the intervening time.  She became abusive again, and called store employees "f**** stupid."

Such behavior is unacceptable, and she is not welcome in this store now or in the future.  If the Owner of Galaxy wishes to talk to me, I will be more than glad to.  In the mean time I will tell people I know not to go to Galaxy construction.