Case Scene ITCshops Purchased 8 fingerlings on October 15, 2017 and still did not receive full order. other Miami Gardens Florida

i purchased 8 fingerlings on 10-15-17 two separate orders one for two and than one for 6. as of today i received the one order for two which are not even fingerlings but cheap knock offs.  clearly on my paypal receipt it says fingerlings Mia and Zoe.  The other order has not yet arrived.  i have been in contact with this company "Sam" since 10-22-17.  i was told my order would be received in 2 to 4 weeks.  when i finally received a tracking number it said being shipped 11-21-17 from china not in stock as they stated when ordered on their website along with a count down saying hurry and order now in stock.  how can you say you will receive in 2 to 4 weeks when it wasnt shipped until 11-21-17.    my last email in December from Sam said " I promise you will receive before Christmas". i have made a complaint with Paypal and my credit card company.  I am waiting for the outcome.  This company should be shutdown for fraudelent claims.  If you look at Better Business Bureau there is over 177 complaints and they have an F rating.