CBE Group Cedar falls, Verizon collection filed against my credit report without any contact with me. Verizon doesn't even offer services where I live; I have no business w/verizon Cedar Falls Iowa

I received a notice from my credit reporting agency that my credit report had been accessed. It was a claim by CBE group for a deliquent payment of $97.00. I have never received a billing from Verizon for that amount, Verizon has not offered services here for almost 10 years (Only IT&E, Docomo, and IConnect), and CBE did not contact me before tagging my credit report. They do not have an email contact, the phone asks for beginning number of the report, but i did not receive a report from CBE only the notification on my credit report. They don't answer their phone and when I try to leave a message I get "sorry the mailbox is full."