Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #980718

Complaint Review: Direct TV - Spokane Valley Washington

  • Submitted:
  • Updated:
  • Reported By: Bob G. — Sun City Arizona United States of America
  • Author Confirmed What's this?
  • Why?
  • Direct TV 3212 N Eden Rd Ste B Spokane Valley, Washington United States of America

Direct TV CBE Group, Inc. Original promise, $40/month - First billing=$68.99 No response to complaint. Spokane Valley, Washington

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Lady came to door from the satellite company.  She committed to a price of $40/month including free HBO, STARZ!, & SHOWTIME.

I received statement from Direct TV stating we owed $78.99....

My wife called the lady (Serina 602-826-1042) and told her about the erroneous billing.  A few days later she received a call from the satellite company, saying that was a mistake and we only owed $40.

Soon we received another billing for $78.99.   Since most companies charge more than the monthly amount for the first month, she paid $78.99.  When the second billing came (at the increased amount) she called Direct TV and cancelled the service, explaining why.  They said the reason it was so expensive is that she had not used the coupons (which she had never received or heard about).

After the service was cancelled, my wife received a letter stating they could not honor the coupon that came in ???? because  the service had been cancelled.

Their most recent billing has come to $407.33, all because of their primary gouging making it impossible for us to do business with their practices.

Thank you for your help....

This report was posted on Ripoff Report on 12/11/2012 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/spokane-valley-washington-99216/direct-tv-cbe-group-inc-original-promise-40month-first-billing6899-no-response-t-980718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now