Report: #1467978

Complaint Review: Direct TV - North Fort w Florida

  • Submitted:
  • Updated:
  • Reported By: Phillip — North Fort Myers United States
  • Direct TV 17790 Dragonia Dr North Fort w, Florida United States
  • Phone: 800-531-5000
  • Web: MARK
  • Category:

Direct TV ATT Lied about almost everything,bundling, internet speed, equipment. North Fort w Florida

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Spent about three hours on the phone with DIRECTV about bundling DIRECTV with Internet the first person I spoke with was a guy name Mark who lied to me about all the packages that they were and to sell me he lied about the speeds of up to two mags that it would be fiber optic cable and then it will be bundled in a package. After talking to the Internet provider century link they explained to me that none of that was true they did not have high-speed fiber optic cable in the area that they would not be changing out the box and my speed would be much lower.

After talking to about five people from DIRECTV no one could give me a straight or direct answer just run around switching me from person to person in the last person Georges when I asked to speak to a higher up He said there was nothing that he could do to talk to someone that’s in a higher position. My advice make sure you know what you’re getting before you sign on the dotted line. And one of the agents there told me that that’s what they were told to tell people. Be careful

This report was posted on Ripoff Report on 11/23/2018 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/north-fort-w-florida-33917/direct-tv-att-lied-about-almost-everythingbundling-internet-speed-equipment-north-for-1467978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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