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Report: #330792

Complaint Review: CCA First National Card - Las Vegas Nevada

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  • Reported By: Virginia Beach Virginia
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  • CCA First National Card Las Vegas, NV Las Vegas, Nevada U.S.A.

CCA First National Card These scam artists need to be stopped, and I personally will not stop at a refund, I will work tirelessly until this company suffers for what they are doing to people. Las Vegas Nevada

*UPDATE EX-employee responds: Here is what happened.

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In December of 2007 my fiancee and I recieved this pre approved card in the mail for 6500.00. We were both pretty excited, we are trying to fix our credit. We are both in the military and work VERY hard for our money, but thought it was great that our hard work at fixing our credit was finally paying off.

So we called the number to get more info on the card, and all we could do was activate it, the more I talked to them on the phone the more uncomfortable I became, so I told them that i was not interested and hung up the phone.

I truly believed that was the end of that. It never occured to me to look them up and see what they were all about. I pushed it out of my mind the second i hung up the phone.

About 2 weeks later I looked at my bank statement and noticed that $198.00 had been taken out of my account. I called the phone number on my statement and it wasnt even a real number. So then i got curious and looked them up on this point I still didnt see the rip off reports, but I did find another number for them.

So i call, and after almost an hour of being on hold a woman comes on and I tell her of my situation, and she is so apologetic. I tell her I want my money refunded and to cancel the card. She then told me that they do not cancel over the phone, I must submit it in writing and that they do not refund money.

I then asked her how she got my account information and she became beligerant with me, saying that the call was being recorded and that if I try to contact my bank to get a refund that they would send them the tape. I laughed at her and then hung up the phone.

After that i tried not to think about it, figured I had lost the money. So I just moved on with my life.

Well i checked my March 2008 statement at 99.99 was taken out 3 different times in one day by CCA. This time when I called I wasnt so nice. Got the same results. So I called my bank to file fraud, and while I was waiting on the fraud paperwork in the mail, the bastards got me again. I found TODAY, that they took out another 99.99 and then 29.99 for rush delivery of my catalogs. I got the catalogs already for some reason and used them to start a fire in my fireplace. So this charge was a little strange.

So I called my bank, which I will be going to in the morning. And they are going to refund my money. But I have to close out my account and start a new one. And Im hoping they will reimburse me the overdraft fees I got charged because of this. And I'm praying my credit wont suffer over this.

So for those of you out there that this has happened to, I am so sorry for you, cause I know what you are going through. The part that makes me so angry, is that I DIDNT sign up for it, and I DIDNT give them my account information. So how they do this, I do not know.

But I do know that I will do anything and everything within my power to stop these bastards from doing this to other people. And I will help anyone out there who needs help shutting these people down.

Virginia Beach, Virginia

Click here to read other Rip Off Reports on CCA aka First National Credit

CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.

Click here to read other Rip Off Reports on CCA CCS Credit Service Division aka First National Credit

CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.

This report was posted on Ripoff Report on 05/06/2008 01:18 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

Here is what happened.

AUTHOR: Biggwolfy - (U.S.A.)

POSTED: Thursday, May 08, 2008

When you called ini to get information on the card,what happened is this. First they asked you for your banking info,which you probably don't remember giving it out to the person who you spoke with, Second, when you hung up and never responded to call back and cancel your account with the company within the 2 weeks that you had to cancel your account they charged you a fee for the card, and third they charged you for the benefits that come with the card which should be free but are not, which is outlandish.

I being a former employee of the company am appalled as to how this company works and I myself apologize to you for how the person was over the phone with you when you called and asked about the card and/or to cancel the card. Most people working there don't realize what people are goin through and that they want to cancel their cards but they have to read a sales pitch just to save a deal for them to make themselves extra money on the floor or get an extra spiff like more cash or a bonus every week on their paychecks. Sometimes they get tickets for deals (sales) of cards if they have a "CUSTOMER" stay and keep the card so that they can earn a friday off with pay,money, or an hour paid off with lunch paid by the company.

Some of the people who work their laugh at the people who call in and make jokes because they saved a deal or made a person feel stupid about spending their money and not being able to get it back from the company. I again apologize for any calls I myself have taken from people calling in and wish that this company would fully shut its doors down after being sued by BofA who had ordered the company to shut down but have not because the owner still wants to tajke money from people.

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