Complaint Review: cdearth.com - Internet Internet
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- Author Not Confirmed
- cdearth.com Internet United States of America
- Phone:
- Web: www.cdearth.com
- Category: Computer Software
cdearth.com They Offer You Free CD's and then charge your card next month Internet, Internet
*Author of original report: YES
*Consumer Comment: Use a
*Author of original report: UPDATE ON THIS ISSUE
*Consumer Comment: That is usually how these services work
*Consumer Comment: Their website says the trial period is 25 days from when you receive them.
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I ordered a bible cd online for just the shipping cost and they offered me 2 other cd's for free in addition. I thought ok I probably won't use them and it's probably shareware anyway. A month later I get a $29.95 charge on my debit card. I call them up and they tell me they will cancel my subscription and I said I never ordered any subscription. I want my $29.95 refunded and they said we have a NO REFUND POLICY! They said I had 5 days to return the CDS if I didn't like them. Wonder why such a short turn around time? I told her I did not know about returning any CD's. Anyway, I asked for the supervisor and got the same spiel. There are lot's of people out there getting ripped off by these people.
This report was posted on Ripoff Report on 09/03/2011 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cdearthcom/internet/cdearthcom-they-offer-you-free-cds-and-then-charge-your-card-next-month-internet-inter-772775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
YES
AUTHOR: BoltFan53 - (United States of America)
SUBMITTED: Wednesday, September 07, 2011
I learned a big lesson and will always look at everything I agree to online. Anyway there are no freebies out there but they still are sneaky about how they conduct their business. Why not just be up front with your customer to begin with?
#4 Consumer Comment
Use a
AUTHOR: mr rik - (USA)
SUBMITTED: Tuesday, September 06, 2011
credit card for these types of transactions.
#3 Author of original report
UPDATE ON THIS ISSUE
AUTHOR: BoltFan53 - (United States of America)
SUBMITTED: Tuesday, September 06, 2011
THEY REPONDED AFTER I FILED AND SENT THEM AN EMAIL AND THEY REFUNDED MY $29.95 WITH AN APOLOGY. I WROTE THEM BACK AND THANKED THEM.
#2 Consumer Comment
That is usually how these services work
AUTHOR: Tamarob - (USA)
SUBMITTED: Tuesday, September 06, 2011
When you recieve the free item, you are automatically enrolled in the subscription service. Since many people procratinate or forget to cancel in time, they are able to bill you the first month. Do that to enough people and you can afford to give away "free gifts."
example: That's how the ringtone business afford to give away free ringtones. If you look at the bottom of your TV you'll see where it says subscription service charges after intial enrollement (getting the free ringtone). It's not a scam. It may be a shady business practice, but not a scam. Always read the fine print.
#1 Consumer Comment
Their website says the trial period is 25 days from when you receive them.
AUTHOR: Ken - (USA)
SUBMITTED: Saturday, September 03, 2011
Sounds like you might have had them a little longer than that.
If you don't notify them you're not keeping them, then you are billed $14.95 each and will later receive 4 more titles on approval.
I found this easily on their site.
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