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Report: #640581

Complaint Review: cellhut.com - Glen Cove New York

  • Submitted:
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  • Reported By: Shashi — King of Prussia Pennsylvania USA
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  • cellhut.com 82 School Street, Glen Cove, NY 11542 Glen Cove, New York United States of America

cellhut.com CELLHUT Cellhut.com FRAUD Company Glen Cove, New York

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I had ordered a "NEW" Unlocked Samsung Vibrant and instead received a "used" open box product.
When I called to complain, I had the worst customer service experience ever. The CSR was extremely rude and would not acknowledge their mistake, she just asked me to go to the website and look at the returns policy and return the product.
I returned the product the very next day, following all their instructions and received a signed confirmation from the shipping company saying the product was delivered. I called a couple of days later inquiring about the status of my return and the CSR put me on hold for 15 mins saying she is not able to get the system working, then she asked me to call back after sometime. So, I called 30 mins later and she asked me all about the complaint, the RMA #, etc and then said that she doesn't see the product being received in their system...I told her that I have a signed confirmation from the shipping company, to which she replied that she will follow up with the receiving department and get back to me.
But as expected no one ever called or emailed me. I've emailed them a couple of times without any replies and when I call, no one answers.
Its been more than 15 days since I returned my product and still there is no response from cellhut.

This is a fraud company, who are here just to cheat people.
I've been robbed of $460.00

Please beware and dont ever use this site for ordering any products.

Regards,
Shashi

This report was posted on Ripoff Report on 09/14/2010 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellhutcom/glen-cove-new-york-11542/cellhutcom-cellhut-cellhutcom-fraud-company-glen-cove-new-york-640581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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