Complaint Review: Cellunlocker.net - Internet
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- Author Not Confirmed
- Cellunlocker.net Internet USA
- Phone:
- Web: www.cellunlocker.net
- Category: Cellular Phone Companies
Cellunlocker.net BEWARE! "Estimated Delivery Time" & "100% Guarantee" are WORTHLESS! Vancouver Internet
*Author of original report: Unlock Finally Delivered :)
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Ordered iPhone Unlock Service on a Saturday.
Website Claims Estimated Delivery Time of: 1-24 Hours
Another Page says: 1-2 Business Days
Website Claims: "We Guarantee 100% that no one will be faster..."
Online Order Tracking Constantly Says Processing, regardless of whether it is delayed or not.
Nothing reflects no change in online tracking status
Day 1: Nothing - Updated on Online Order Tracking
Day 2: Nothing -
Day 3: Nothing -
Day 4: Nothing - Online Chat saying slight delay, should be done by tomorrow
Day 5: Nothing - Email says supplier delay, promise to be done by tomorrow
Day 6: Nothing - Suddenly there is a global backlog affecting all unlock providers. Promised by email will be done by the end of the day.
Day 7: Nothing - Global backlog is "unforeseen" - checking with supplier. Expecting it to take 2-3 more days.
They have my money, offer no refunds once the process is underway, the 100% guarantee does not apply to turn around time.
Broken promises and they keep your money. BEWARE!
This report was posted on Ripoff Report on 05/30/2015 02:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellunlockernet/internet/cellunlockernet-beware-estimated-delivery-time-100-guarantee-are-worthless-van-1232419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Unlock Finally Delivered :)
AUTHOR: - ()
SUBMITTED: Thursday, June 04, 2015
Thought it would only be fair to provide an update:
On Day 11, I received an email notifying me that my iPhone has been sucessfully unlocked.
(Advertised turn around time of 1-24 hours!)
I am happy to finally have this completed but not pleased with the communication (lack of) on behalf of this company. At the end of the day I would not recommend anyone chose Cellunlocker.net on the basis of any claims on turnaround time.
- The "online status" was never once updated to anything other than "Processing" despite the later claims of "Global Delays"
- No response was ever received regarding my questions as to what was meant by the 100% fastest unlocking guarantee.
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