Complaint Review: Central Maui Animal Clinic - Kahului Nationwide
- Central Maui Animal Clinic 45 Ho'okele Street Nationwide U.S.A.
- Phone: 808-893-2380
- Web:
- Category: Animal Services
Central Maui Animal Clinic did absolutely no justice for my pet Kahului Hawaii
*Author of original report: Thank you very very much Neutral
*Consumer Comment: It is strange to me also Faith.
*Author of original report: this devil -whatever acting to suspicious
*Author of original report: That is what I have been trying to get across ...
*Consumer Comment: Neutral
*Consumer Comment: Neutral
*Consumer Comment: Neutral
*Consumer Comment: Anyone with a level head can see
*Consumer Comment: Response to response to response on the other report
*Consumer Comment: Devilsadvocate4education>>> Are you a cat hater?
*Consumer Comment: Devilsadvocate4education>>> Are you a cat hater?
*Consumer Comment: I am not saying that she did ANYTHING wrong
*Consumer Comment: I am not saying that she did ANYTHING wrong
*Consumer Comment: I am not saying that she did ANYTHING wrong
*Author of original report: I am just sharing my experience, maybe it will help someone in similar dilemma.
*Consumer Comment: opinions defending incompetence -- ignore it.
*Consumer Comment: Let's see if we can bresk this down
*Consumer Comment: The picture is becoming clear...
*Consumer Comment: looks like a rip-off
*Author of original report: OH >>> about payment plan
*Author of original report: OH >>> about payment plan
*Author of original report: OH >>> about payment plan
*Author of original report: OH >>> about payment plan
*Author of original report: You still seem to not see the picture clearly.
*Consumer Comment: But why would it be the fault of the vet if you can not afford the treatment?
*Consumer Comment: But why would it be the fault of the vet if you can not afford the treatment?
*Consumer Comment: But why would it be the fault of the vet if you can not afford the treatment?
*Consumer Comment: But why would it be the fault of the vet if you can not afford the treatment?
*Author of original report: what happen was not right
*Author of original report: you read my report wrong
*Consumer Suggestion: ok so
*Consumer Comment: What?
*Author of original report: Central Maui Animal Clinic>> they did not do right by my pet
*Author of original report: Central Maui Animal Clinic
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Being a partime worker and living pay check to pay check not making much. I love my pet to spend almost all my pay check to help my pet. I took my pet to be examine for a lump. The doctor said it was a sack of pus that needed lancing plus gave tape worm medication and 3 more things which added up to $160.00 After that precedure she returned to the examining room saying that she was concern for what came out was not what she expected, that it may be a tumor.
I brought my pet home he were okay for couple days then he was back not eating or taking the antibotic. Again my pet suffering I had him put to sleep.
I called vet to ask her what did see see to suspect a tumor but she had another person call. I asked him the question he answer was that since I had euthanaized that my pet could not be examine to know what it was. I got very angry to hear that because that is why I brought him in the first place to find out what that heck that lump was. They just wanted more money.
pinky
Kula, Hawaii
U.S.A.
This report was posted on Ripoff Report on 02/12/2009 11:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/central-maui-animal-clinic/nationwide/central-maui-animal-clinic-did-absolutely-no-justice-for-my-pet-kahului-hawaii-423638. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#34 Author of original report
Thank you very very much Neutral
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Sunday, February 15, 2009
I appreciate your rebuttal. God's peace to you and yours. Take care .

#33 Consumer Comment
It is strange to me also Faith.
AUTHOR: Neutral - (U.S.A.)
SUBMITTED: Sunday, February 15, 2009
Like the scripture says: A wise person accepts corrections but those who refuses remain stupid. I agree, can't explained anymore clearly or educate someone who is very opinionated. I see very clearly your scenario. Thanks for filing your report. Peace be upon you Faith.

#32 Author of original report
this devil -whatever acting to suspicious
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Ignorance does make it hard understand. so Idon't have time to try to explain something when your mind gets fuzzy on simple english. Have a good life doc.

#31 Consumer Comment
Neutral
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Yes, my name does speak for itself :-). No, I am not a cat hater. A cat lover actually. Animals period are my obsession, alongside a few minor interests. My opinion on vets (I could go on for days)? They are not always right about everything. I just don't see it here as stated. I haven't yet seen any facts or statements which would lead me to believe the vet did anything wrong or was negligent in her care.
*It sounds like you are justifying something that was not properly handling. In this complaint report, she is stating she did not receive what she went there for. - How was it not proper handling? She went, the cat was examined, the doctor had reason to believe it was a tumor, and then things are fuzzy from there. To continue with Roberts excellent example, I also can not expect to pay for some aspirin and have the doctor include a cat scan. He also could not run a cat scan or any other tests without discussing them with me. This would not make my doctor wrong. So how do you believe it was improper handling?
*Anyone with a level head can see This cat and owner did not get proper medical assistance period. - What is it that makes it so obvious to you?
*. Come on now, its obvious doctor failed to do test or tests to give right diagnosis. - How is it obvious to you? The OP has not stated any of the conversation which occured after the Dr. came and told her she had reason to believe it might be a tumor. Only what happened before that point and after she left the clinic. I find it hard to believe they just stared at each other until the OP gathered her stuff and her cat and left. Especially since the indication is that she can discuss things with her vet on a more even level than the average person walking through the door. And I have a hard time imagining a vet saying that and then NOTHING else.
What is the basis for your opinions neutral? How are you coming to the conclusions that you are? And what was the exact conversation after the Dr. came back in and said she believed it may be a tumor?

#30 Consumer Comment
Neutral
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Yes, my name does speak for itself :-). No, I am not a cat hater. A cat lover actually. Animals period are my obsession, alongside a few minor interests. My opinion on vets (I could go on for days)? They are not always right about everything. I just don't see it here as stated. I haven't yet seen any facts or statements which would lead me to believe the vet did anything wrong or was negligent in her care.
*It sounds like you are justifying something that was not properly handling. In this complaint report, she is stating she did not receive what she went there for. - How was it not proper handling? She went, the cat was examined, the doctor had reason to believe it was a tumor, and then things are fuzzy from there. To continue with Roberts excellent example, I also can not expect to pay for some aspirin and have the doctor include a cat scan. He also could not run a cat scan or any other tests without discussing them with me. This would not make my doctor wrong. So how do you believe it was improper handling?
*Anyone with a level head can see This cat and owner did not get proper medical assistance period. - What is it that makes it so obvious to you?
*. Come on now, its obvious doctor failed to do test or tests to give right diagnosis. - How is it obvious to you? The OP has not stated any of the conversation which occured after the Dr. came and told her she had reason to believe it might be a tumor. Only what happened before that point and after she left the clinic. I find it hard to believe they just stared at each other until the OP gathered her stuff and her cat and left. Especially since the indication is that she can discuss things with her vet on a more even level than the average person walking through the door. And I have a hard time imagining a vet saying that and then NOTHING else.
What is the basis for your opinions neutral? How are you coming to the conclusions that you are? And what was the exact conversation after the Dr. came back in and said she believed it may be a tumor?

#29 Consumer Comment
Neutral
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Yes, my name does speak for itself :-). No, I am not a cat hater. A cat lover actually. Animals period are my obsession, alongside a few minor interests. My opinion on vets (I could go on for days)? They are not always right about everything. I just don't see it here as stated. I haven't yet seen any facts or statements which would lead me to believe the vet did anything wrong or was negligent in her care.
*It sounds like you are justifying something that was not properly handling. In this complaint report, she is stating she did not receive what she went there for. - How was it not proper handling? She went, the cat was examined, the doctor had reason to believe it was a tumor, and then things are fuzzy from there. To continue with Roberts excellent example, I also can not expect to pay for some aspirin and have the doctor include a cat scan. He also could not run a cat scan or any other tests without discussing them with me. This would not make my doctor wrong. So how do you believe it was improper handling?
*Anyone with a level head can see This cat and owner did not get proper medical assistance period. - What is it that makes it so obvious to you?
*. Come on now, its obvious doctor failed to do test or tests to give right diagnosis. - How is it obvious to you? The OP has not stated any of the conversation which occured after the Dr. came and told her she had reason to believe it might be a tumor. Only what happened before that point and after she left the clinic. I find it hard to believe they just stared at each other until the OP gathered her stuff and her cat and left. Especially since the indication is that she can discuss things with her vet on a more even level than the average person walking through the door. And I have a hard time imagining a vet saying that and then NOTHING else.
What is the basis for your opinions neutral? How are you coming to the conclusions that you are? And what was the exact conversation after the Dr. came back in and said she believed it may be a tumor?

#28 Author of original report
That is what I have been trying to get across ...
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
When I called to make an appointment I gave reason I wanted my cat to be check on to know what that lump was and could be medically cured that is what I want my cat to receive. My fianc called to see if they take discover card. They replied no, he asked if lump test result it was a tumor would cat be euthanasia. The receptionist informs after the doctor examine if needs to do a biopsy to determines if can be cure or not.
Doctor did not do any such test to know what it was or test if he really had tapeworm. He was under weight cause by difficulty swallowing his food. Her diagnosis was of assumption, not by test. Since his lump was lance they could have do a biopsy as well. See doctor who does right by humans or animals should know what ailment the patient is suffering from, in order to give the proper medical help needed.

#27 Consumer Comment
Response to response to response on the other report
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
I just saw the other response on the other report. And I responded over there, but wanted to make this clear. My intentions are not to attack to you and I mean nothing in a mean spirited way. I apologize if you felt like that. They are meant to provide a possible better understanding of what happened and possible reasons why. And I am going to ask this question here too. Did you somehow misunderstand the situation and think that other tests could be run based off what was done that day?

#26 Consumer Comment
Anyone with a level head can see
AUTHOR: Neutral - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
This cat and owner did not get proper medical assistance period. Deviladvocate your name alone speaks for yourself. This cat was suffering obviously the owner seek help from the vet to find out what lump was. Come on now, its obvious doctor failed to do test or tests to give right diagnosis.
A good doctor gives patient the best medical attention. Not giving thorough examination or tests from the get go surely looks defrauding.

#25 Consumer Comment
I am not saying that she did ANYTHING wrong
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
My intentions are not to be all up in her face. My intentions have not been to attack her in any way. I have in fact said several times she did the right thing. I agree that her intentions are admirable. I AM saying the clinic seems to have done nothing wrong according to the information given. Yes, my opinions are just my opinions. I also make sure that is known since a have alot of experience and do not want anyone to mistake my opinions for medical or legal advice :-). Just possibilities based on facts and experience. I also do not expect everyone to agree with me, or no one would ever learn anything. Neutral, you also think the vet did not act appropriately. Why exactly? Based on what? You say: A pet with ailment, usually cat do get test to know if sack of pus or a tumor. - I agree with this. The thing you don't seem to be taking into account is that the vet does the testing after it is authorized and paid for by the owner or responsible party. There was a procedure to see if the lump was full of puss. That was authorized and paid for. That is the only test authorized and paid for according to the information given. That is the only information that the vet could reasonably be expected to have. I also just noticed that you two 'talk' very similarly. Do you know each other?

#24 Consumer Comment
I am not saying that she did ANYTHING wrong
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
My intentions are not to be all up in her face. My intentions have not been to attack her in any way. I have in fact said several times she did the right thing. I agree that her intentions are admirable. I AM saying the clinic seems to have done nothing wrong according to the information given. Yes, my opinions are just my opinions. I also make sure that is known since a have alot of experience and do not want anyone to mistake my opinions for medical or legal advice :-). Just possibilities based on facts and experience. I also do not expect everyone to agree with me, or no one would ever learn anything. Neutral, you also think the vet did not act appropriately. Why exactly? Based on what? You say: A pet with ailment, usually cat do get test to know if sack of pus or a tumor. - I agree with this. The thing you don't seem to be taking into account is that the vet does the testing after it is authorized and paid for by the owner or responsible party. There was a procedure to see if the lump was full of puss. That was authorized and paid for. That is the only test authorized and paid for according to the information given. That is the only information that the vet could reasonably be expected to have. I also just noticed that you two 'talk' very similarly. Do you know each other?

#23 Consumer Comment
I am not saying that she did ANYTHING wrong
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
My intentions are not to be all up in her face. My intentions have not been to attack her in any way. I have in fact said several times she did the right thing. I agree that her intentions are admirable. I AM saying the clinic seems to have done nothing wrong according to the information given. Yes, my opinions are just my opinions. I also make sure that is known since a have alot of experience and do not want anyone to mistake my opinions for medical or legal advice :-). Just possibilities based on facts and experience. I also do not expect everyone to agree with me, or no one would ever learn anything. Neutral, you also think the vet did not act appropriately. Why exactly? Based on what? You say: A pet with ailment, usually cat do get test to know if sack of pus or a tumor. - I agree with this. The thing you don't seem to be taking into account is that the vet does the testing after it is authorized and paid for by the owner or responsible party. There was a procedure to see if the lump was full of puss. That was authorized and paid for. That is the only test authorized and paid for according to the information given. That is the only information that the vet could reasonably be expected to have. I also just noticed that you two 'talk' very similarly. Do you know each other?

#22 Consumer Comment
Devilsadvocate4education>>> Are you a cat hater?
AUTHOR: Neutral - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Your feedback to me is way over the top, very opinionated. This type issue does happen to some people and even doctor need corrections in performing of duties in their profession. It sounds like you are justifying something that was not properly handling. In this complaint report, she is stating she did not receive what she went there for. This woman looks like she is God's advocate (smiles)

#21 Consumer Comment
Devilsadvocate4education>>> Are you a cat hater?
AUTHOR: Neutral - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Your feedback to me is way over the top, very opinionated. This type issue does happen to some people and even doctor need corrections in performing of duties in their profession. It sounds like you are justifying something that was not properly handling. In this complaint report, she is stating she did not receive what she went there for. This woman looks like she is God's advocate (smiles)

#20 Consumer Comment
opinions defending incompetence -- ignore it.
AUTHOR: Neutral - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Knowing how high vet fees are, going to just one animal clinic is costly. I am a cat lover myself understand why you filed this complaint. A pet with ailment, usually cat do get test to know if sack of pus or a tumor. I can see why you feel the way you do. I agree vet did not act appropriately in your cat situation. It is too bad after going to that clinic as long as you did get an incompetent new vet. You did your cat humanely. Keep the great work for the other felines.

#19 Author of original report
I am just sharing my experience, maybe it will help someone in similar dilemma.
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
The grief of this is what I feel but I blame no one for living through these lessons allows one to be wiser. Your opinion is just ... an opinion.

#18 Consumer Comment
Let's see if we can bresk this down
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
This may not be exact but it's probably close. Here is my guess on what may have happened (based on experience, though I am not a vet) and an effort to explain why what you expected was probably NOT possible.
You took this cat to the vet for a lump on its throat. This lump had progressed to a point that it was affecting the cat's ability to even do normal daily activities such as eating (this is a stated fact, I'm not browbeating you, just trying to get you to understand). You had your paycheck of $160 with you. The vet examined the cat and as it is extremely common in cats (especially in those around other cats), decided to do try and see if they could draw any fluid out of the lump. There was probably also something about the lump itself which made her draw this conclusion. (you may have even waited a little while thinking it was the same thing and would resolve, maybe even tried some antibiotics already or something, none of us will ever know that but you). This is a logical and appropriate first step in a vet whom sees cats often. It's VERY likely, less invasive, and less costly. There are alot of us (with medical experience) whom specifically look for vet's whom practice like this. Try the most likely and simplest thing first, no jumping to all the invasive and surgical procedures which may cause MORE problems for our pet, runs a very high risk of LOSING the pet, and very likely may have been unnecessary. In the long run, it is better for our pets. It also was a concern because it very likely was affecting his eating based on where it was located. Trying to reduce the pressure is the RIGHT thing. They could not, however, draw out any fluid. The syringe is empty, try as they might. This is not good news for ANYONE, Faith. I can see it. And now they have to come and tell you. And there may a bit of sadness involved on their part knowing you most likely will not be able to do what needs to be done, and there is sadness because it is now probably something far more serious, and they know it.
So, then the doctor comes back. Tells you there was no fluid, and now they suspect it may be a tumor. Most likely suggestion is that they now surgically remove the lump, or a piece or pieces of the lump and send it off for testing. There may now be issues with actually removing the entire lump do to size and position. This cat should also have a few blood tests done, at a minimum a CBC. In-house testing (blood) is possible for some things, but not as thorough as the lab tests. They are just a quick, short panel that is useful when you need an answer as quickly as possible (sometimes while waiting for the results from the lab) or just checking some functions for some reason or before a surgery. They can not be used to test for everything. Not all clinics have them, but the number is growing. The machine and the panels are EXPENSIVE though. The testing of the lump will most likely have to be done at a lab. Each procedure and each test will cost the clinic money for supplies and people at a minimum. They can not do any of things unless you authorize and pay for it. Besides the clinics own expenses, the lab will require payment for each test run. You could not do this at this time. You were prescribed some things, which is all they could do at that point until something in your situation changed. It was a logical guess that you got some sort of discount just based on what was provided for $160. BUT, things vary from area to area.
As far as the antibiotics. It is likely that the cat was having a VERY difficult time getting things down past the lump in his throat. Now, an injectable antibiotic is possible provided you know how to do this, but it would not have done ANYTHING concerning the cat's ability to eat. Payment plans are now coming few and VERY far between because so many people default, and people are waiting longer because of money issues. They are trying to weather this and STAY OPEN. It is not always a result of a money hungry business, but trying to STAY in business, and also allows everyone to keep their jobs. Let's say they had 200 clients a month. And each was given something for free with a value of even as little as $5 (this could be something as minor as a tube of nutristat or a bottle of shampoo or something similar, medical things and food and such can cost alot more even in small quantities). That's $1000 a month! That $1000 can mean the difference between being able to pay your rent or payroll or other necessity, and having to close the business and not be able to provide service for ANYONE and everyone losing their jobs. So, while each client may think, it's just me, why can't they just do this for me, it's NOT. There are 189 other clients which probably feel the same way :-).
You then go to another place and have the cat put to sleep. This WAS the best thing for your cat, all things considered. When I speak about not being able to afford care, I mean situations such as this where diagnostics and procedures may cost alot not just being able to provide basic daily care. BTW, a higher quality holistic food is more expensive in the short run but helps ALOT with many medical issues in the long run (with dogs and cats). Helps with the UTI issues which are so common in cats among other things. Lower ash content also helps, I think, and most commercial foods for cats have very high ash content. Not to even mention all the problems allergies cause. I feed Innova if you'd like a starting point and an example, I know alot of folks who use this as opposed to prescription foods with better luck as well. I also found that an old home remedy of a little tomato juice in the diet seems to help for some reason, I think it may help with the PH levels. They are living things, and therefore things like this are to be expected. Unfortunately $160 is not likely going to be able to fix alot of urinary tract issues like a blockage or something or even a problem with the teeth such as an abscess or regular cleaning (which the likelihood is also raised by feeding canned food) just to name a few.
Then, after the cat is gone, you call the clinic and ask what was the tumor and is the cause a danger to the other cats. And are upset when there are no answers. There could BE no answers. When you left after the first exam, there was NOTHING to test. The syringe was empty remember? There was nothing removed from the lump. The cat was not put under anesthesia to have a piece or the entire tumor removed. You did not pay for and have them run any tests because you couldn't. I repeat, nothing to test. No authorization and no payment to run those tests. There was no longer a live animal to run those tests on. It was not possible to run those tests on the deceased animal (this has to be done pretty much immediately after death, and the animal has to be present). There was probably not the money to run any of the above tests. You had to authorize and pay for them and you did not and could not. They can not test the empty air with no funds to do so, no less. The vet can not give you answers she does not and can not be expected to have. She already told you why she suspected a tumor on the first visit (there was no fluid in the lump). The further diagnostics to verify or lead to other tests were not done (this was a decision that had to be made by you and you alone). They can not be done now that there is no pet on which to run tests from. That is what they were trying to tell you.
I know you are devastated and angry and looking for reasons and someone to blame. You are also maybe worried about your other pets which may amplify those feelings. You are nowhere near the first, and certainly won't be the last. Conscious or unconscious feelings of guilt often make this need to blame worse and sometimes obsessive. Truth, most of us feel guilt when a pet's death or even illness is involved for SOME reason, even if it really has no bearing on the situation. We are passionate about our pets. We feel a need to try and reassure ourselves that it had NOTHING to do with us and that it had EVERYTHING to do with someone else when possible and to look for every reason we can, whether right or wrong, to try and prove it was the other person's fault (even when it can NOT be proved once the facts are all out, we will most likely always believe that and in fact insist on it). We feel a need to have as many other people as we can vindicate and validate our opinion. We feel a need to hurt that other person or business as badly as we have been hurt (not everyone actually ACTS on this though, which can indicate some interesting and/or just plain old scary aspects of their personality sometimes). It's just our nature I guess. But it doesn't make it the truth even most of the time. In the end, you did what was best for your pet all things considered. They did nothing wrong in this situation as described. Probably not on review of the records either. Can you see this at all yet? *just my opinions*

#17 Consumer Comment
looks like a rip-off
AUTHOR: Neutral - (U.S.A.)
SUBMITTED: Saturday, February 14, 2009
Why are you all up in her face when she took the right action in getting her cat medical attention. She sought out for help from this vet to give the care that cat needed. She said the doctor failed to do what should have been done in the first place. Taking tests to be certain what it was to be treated properly or if it was cancer best to be euthanized ending cat suffering. I am sorry for your lost I feel strongly that you did right by your cat in everyway.

#16 Consumer Comment
The picture is becoming clear...
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
In your original post you wrote in the singular(pet) not plural(pets), as in having 15 or more cats for several years. It was not until future updates that you stated you actually run what is basically a rescue organization.
By your own admission you have been going to this Vet for years. So we could figure that you have been satisifed with the level of care your cats were receiving, or you would not have gone back.
If in fact you have 15 cats and go quite often, in the eyes of the Vet you are probably seen to have at least some expertise. Especially if you have had cats with other illnesses and diseases. When you go into the Vet to look at a lump having it lanced seems like a logical first step. So the Vet lanced the lump, and said that it was not what she was expecting and thinks it might be a tumor. Did the Vet give any options as to the next step to investigate her concerns, did you ask what the next step could be? Yes some of these steps may have been more tests, but doctors do not have magical powers. They sometimes needs additional tests to confirm or reject what they believe. Just like in humans, if someone goes into the doctor with a headache does the doctor jump right to a CAT scan thinking Brain Cancer? No, they look at other possibilities first.
It is easy to "arm chair quarterback", and play the "what if" game. But it does not seem like anything was out of the ordinary in the care. There is no way a Vet can look at the lump and automatically say "Tumor".

#15 Author of original report
OH >>> about payment plan
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
When I first started going to this clinic they allowed payment plan but since they move to new location. Every visit are to be paid in full. That clinic aint as busy plus I over heard some cats owners saying that the doctor I had before, onlydo dogs, they were disappointed. I see different doctors everytime I do bring my cats for different reasons. The turn overs are great there.

#14 Author of original report
OH >>> about payment plan
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
When I first started going to this clinic they allowed payment plan but since they move to new location. Every visit are to be paid in full. That clinic aint as busy plus I over heard some cats owners saying that the doctor I had before, onlydo dogs, they were disappointed. I see different doctors everytime I do bring my cats for different reasons. The turn overs are great there.

#13 Author of original report
OH >>> about payment plan
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
When I first started going to this clinic they allowed payment plan but since they move to new location. Every visit are to be paid in full. That clinic aint as busy plus I over heard some cats owners saying that the doctor I had before, onlydo dogs, they were disappointed. I see different doctors everytime I do bring my cats for different reasons. The turn overs are great there.

#12 Author of original report
OH >>> about payment plan
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
When I first started going to this clinic they allowed payment plan but since they move to new location. Every visit are to be paid in full. That clinic aint as busy plus I over heard some cats owners saying that the doctor I had before, onlydo dogs, they were disappointed. I see different doctors everytime I do bring my cats for different reasons. The turn overs are great there.

#11 Author of original report
You still seem to not see the picture clearly.
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
First of all I been going to this clinic for years, I am a owner for a cat colony with the feline foundation. I have had all and then some strays fixed. I feed every cat twice a day wet and dry food. I have dry food in few large bowl of dry food on top of that, there are bowls and buckets for water. My oldest cat is 13 years old and still very healthy. I also have a cat about 7 years old that is partially blnd and suffers seizures, I give her seizure medication regularly. Some had the upper respiratory infection which got antibiotic for them. Some were injured and I nursed their wounds results full recovery. A few died from cancer and feline aides.This cat lump was on lower side of his neck and half front part of his throat. So was having difficulty eating causing loss of weight IWhat I am stating that when I took this cat to get proper care this doctor diagnosis was not done by any testing but by assumption. Do know I blame myself for trusting someone I thought would do her job for the best of the animal. My wanting to know what he had so I can look out for any signs with the rest of my colony.

#10 Consumer Comment
But why would it be the fault of the vet if you can not afford the treatment?
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
*bringing a cat to be examining for a lump should have been examine or tested to know what it was so it could have been to be properly treated.* - Yes, but it is up to YOU to have the tests run. You did not, because you couldn't afford it. It is up to you to pay for the diagnostics, and the treatment. They did suggest it. You refused. They didn't do anything wrong. Maybe you should pick a few cats to keep and find homes for or take to the shelter the rest if you can't afford to care for even one. Make sure the ones you keep are fixed. And start that savings account. Yes, allowing an animal to go without medical care is hurting them, but this didn't have to do with the vet. Yes, just like children, animals do not always like to take their medicine, but just like children, it is up to us to find a way to make sure it's taken. It is not the vet's fault that you could not afford further care for your pet. It's even likely that you get, or got, some sort of discount to begin with. Our pet's lives are in OUR hands. Our vets can only provide the services we pay for and agree to. Medical care for our pets is never going to be free. It was you who didn't have the diagnosis and further proper treatment provided, the situation has nothing to do with them. It is now up to you to ensure none of your other pets end up in a similar predicament. *just my opinions*

#9 Consumer Comment
But why would it be the fault of the vet if you can not afford the treatment?
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
*bringing a cat to be examining for a lump should have been examine or tested to know what it was so it could have been to be properly treated.* - Yes, but it is up to YOU to have the tests run. You did not, because you couldn't afford it. It is up to you to pay for the diagnostics, and the treatment. They did suggest it. You refused. They didn't do anything wrong. Maybe you should pick a few cats to keep and find homes for or take to the shelter the rest if you can't afford to care for even one. Make sure the ones you keep are fixed. And start that savings account. Yes, allowing an animal to go without medical care is hurting them, but this didn't have to do with the vet. Yes, just like children, animals do not always like to take their medicine, but just like children, it is up to us to find a way to make sure it's taken. It is not the vet's fault that you could not afford further care for your pet. It's even likely that you get, or got, some sort of discount to begin with. Our pet's lives are in OUR hands. Our vets can only provide the services we pay for and agree to. Medical care for our pets is never going to be free. It was you who didn't have the diagnosis and further proper treatment provided, the situation has nothing to do with them. It is now up to you to ensure none of your other pets end up in a similar predicament. *just my opinions*

#8 Consumer Comment
But why would it be the fault of the vet if you can not afford the treatment?
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
*bringing a cat to be examining for a lump should have been examine or tested to know what it was so it could have been to be properly treated.* - Yes, but it is up to YOU to have the tests run. You did not, because you couldn't afford it. It is up to you to pay for the diagnostics, and the treatment. They did suggest it. You refused. They didn't do anything wrong. Maybe you should pick a few cats to keep and find homes for or take to the shelter the rest if you can't afford to care for even one. Make sure the ones you keep are fixed. And start that savings account. Yes, allowing an animal to go without medical care is hurting them, but this didn't have to do with the vet. Yes, just like children, animals do not always like to take their medicine, but just like children, it is up to us to find a way to make sure it's taken. It is not the vet's fault that you could not afford further care for your pet. It's even likely that you get, or got, some sort of discount to begin with. Our pet's lives are in OUR hands. Our vets can only provide the services we pay for and agree to. Medical care for our pets is never going to be free. It was you who didn't have the diagnosis and further proper treatment provided, the situation has nothing to do with them. It is now up to you to ensure none of your other pets end up in a similar predicament. *just my opinions*

#7 Consumer Comment
But why would it be the fault of the vet if you can not afford the treatment?
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
*bringing a cat to be examining for a lump should have been examine or tested to know what it was so it could have been to be properly treated.* - Yes, but it is up to YOU to have the tests run. You did not, because you couldn't afford it. It is up to you to pay for the diagnostics, and the treatment. They did suggest it. You refused. They didn't do anything wrong. Maybe you should pick a few cats to keep and find homes for or take to the shelter the rest if you can't afford to care for even one. Make sure the ones you keep are fixed. And start that savings account. Yes, allowing an animal to go without medical care is hurting them, but this didn't have to do with the vet. Yes, just like children, animals do not always like to take their medicine, but just like children, it is up to us to find a way to make sure it's taken. It is not the vet's fault that you could not afford further care for your pet. It's even likely that you get, or got, some sort of discount to begin with. Our pet's lives are in OUR hands. Our vets can only provide the services we pay for and agree to. Medical care for our pets is never going to be free. It was you who didn't have the diagnosis and further proper treatment provided, the situation has nothing to do with them. It is now up to you to ensure none of your other pets end up in a similar predicament. *just my opinions*

#6 Author of original report
you read my report wrong
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
I did get him the medication anti biotic but after the forth day he refuse to swallow it. Yes unfortunately I am unable to afford this high cost vet fees. The humane animal shelter supervisor told me that my decision was the humane choice for Iwould be hurting him more then helping. That is whyIdid it to end his agony.

#5 Author of original report
what happen was not right
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
I have about 15 cats more to care for , bringing a cat to be examining for a lump should have been examine or tested to know what it was so it could have been to be properly treated. I saw this scenario happen to my children father. This is what is happening to most people.

#4 Consumer Suggestion
ok so
AUTHOR: D K - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
you stated that your pet needed worm medicine which means that you were not already giving this to your pet which is a MUST when it comes to animals.. what other health issues were you not taking care of? When you could not afford the bills, you had your pet put to sleep? Why not work out payments instead of taking the easy road out... and asking about the lump after you decided to put your pet to sleep? DUH why did you not ask about before? obviously you didn't really care too much about your pets well being...

#3 Consumer Comment
What?
AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
It sounds like when they came to tell you that it was not pus in the lump and they were concerned it was a tumor, they probably advised a different test or tests, which would draw out whatever was in the lump again, or take a small piece and send it off for appropriate tests, or remove it and send it off for testing. Did you tell them you couldn't afford it at that time, so they tried something else, less costly and less invasive? You then failed to ensure your pet got the anti-biotics prescribed, and elected to put your pet to sleep, as opposed to being able to have the other diagnostics initially suggested run. You did not ask them to run the other diagnostics apparently, and they were probably trying to explain that a necropsy could not be run by that time. They did not just want more money most likely, but needed it to run further testing to try and figure out what was going on. I am sorry for you, and your pet, but it really doesn't sound like they did anything wrong. It would be wise to open a seperate account and put away a little at a time on a regular basis, for any other pet's future medical needs. Even ten dollars a week or every other week, if you have too. A great deal of medical procedures we run into cost way more than $160, even simple routine ones. *just my opinions*

#2 Author of original report
Central Maui Animal Clinic>> they did not do right by my pet
AUTHOR: Faith - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
Being a partime worker and living pay check to pay check not making much. I love my pet to spend all my pay check to help my pet. I took my pet to be examine for a lump. Doctor Walters said it was a sack of pus that needed lancing plus gave tape worm medication and 3 more things which added up to $160.00 After that precedure she returned to the examining room saying that she was concern for what came out was not what she expected, that maybe it's a tumor. I brought my pet home he was okay for couple days but then he was back not eating or taking the antibiotic. I couldn't see my pet suffer anymore that I had him be put to sleep. I called vet to ask her what did she see to suspect a tumor but she had another person call. I questioned what made the doctor suspect it could be a tumor his response was that since I had euthanaized my pet they could not examine him again to know what the lump really was. I am very angry and upset because that is why I brought him in to find out what that heck that lump was not take advantage of someone who just wanted the best medical service. Obviously they just wanted more money from me.

#1 Author of original report
Central Maui Animal Clinic
AUTHOR: pinky - (U.S.A.)
SUBMITTED: Friday, February 13, 2009
Being a partime worker and living pay check to pay check not making much. I love my pet to spend almost all my pay check to help my pet. I took my pet to be examine for a lump. The doctor said it was a sack of pus that needed lancing plus gave tape worm medication and 3 more things which added up to $160.00 After that precedure she returned to the examining room saying that she was concern for what came out was not what she expected, that it may be a tumor. I brought my pet home he were okay for couple days then he was back not eating or taking the antibotic. Again my pet suffering I had him put to sleep. I called vet to ask her what did she see to suspect a tumor. Doctor Walters made another person call me. I asked the question he response was since I had my cat euthanaized they could not examine to really know what it was. I got very angry to hear that because that's why I brought him in the first place to find out what that heck was that lump. Terrible how they do people who struggling so obvious they just wanted more money.


Advertisers above have met our
strict standards for business conduct.