Complaint Review: Central Payment Corporation - San Rafael California
- Central Payment Corporation 2350 Kerner Blvd. Ste 300 San Rafael , California USA
- Phone: 800-449-8012
- Web: www.cpay.com
- Category: Credit Card Processing (ACH) Companies
Central Payment Corporation and Brandon Masai Central Payment did not abide with the terms of my 60-day trial contract and billed me for services and cancellation. Central Payment employee Brandon Masai called on my business in person representing credit card processing service. He told me that the agreement was a 60 trial period which he wrote on my contract copy. Within a few days I received a card terminal. I call Central Payment and said I didn't want to change and was given the address to return the terminal which I did and kept the tracking number for receipt. I was first told I would be refunded all fees charged to me within one week. I called again in 10 days to inquire about the credit of fees and was told they would not refund the fees. I have tried calling Brandon Masai but he does not answer the phone or return calls. The account was never activated but Central Payment continues charging my checking account fees. I have had to make arrangement with my bank to stop this rip.off. San Rafael California
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Central Payment did not abide with terms of contract and billed me for services and cancellation. Central Payment employee Brandon Masai called on my business in person representing credit card processing service. He told me that the agreement was a 60 trial period which he wrote on my contract copy.
Within a few days I received a card terminal. I call Central Payment and said I didn't want to change and was given the address to return the terminal which I did and kept the tracking number for receipt. I was first told I would be refunded all fees charged to me within one week. I called again in 10 days to inquire about the credit of fees and was told they would not refund the fees. I have tried calling Brandon Masai but he does not answer the phone or return calls. The account was never activated but Central Payment continues charging my checking account fees. I have had to make arrangement with my bank to stop this rip.off.
This report was posted on Ripoff Report on 10/27/2014 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/central-payment-corporation/san-rafael-california-94901/central-payment-corporation-and-brandon-masai-central-payment-did-not-abide-with-the-term-1185220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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