Complaint Review: Charlie's Project - Leggings for a Cause - Internet
- Charlie's Project - Leggings for a Cause Internet USA
- Phone:
- Web: https://www.charliesproject.com
- Category: Clothing Stores
Charlie's Project - Leggings for a Cause False advertising of shipping timeframes and horrible treatment of customers Internet
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Their website says in multiple places to allow thirty days to receive shipping confirmation. I emailed them about it to see if I could pay for priority shipping, as I know they did this with Christmas leggings. I was told that my special order would not actually ship 30 days after my order. They told me it would ship sometime AFTER the 30 days (how long after, I don't know). They told me it was unlikely I would receive my leggings by April 17, despite the fact that I placed my order on March 11 and offered to pay faster shipping. They should have arrived just fine without me paying more for shipping but I wanted to just in case so I would have them for a Disney trip. Now they are ignoring me, deleting me from their groups when I try to get help, and posting that all tickets with issues have been responded to even though mine has not. They finally emailed back and told me that I couldn't read and so they were cancelling my order. If they would have just said they were running behind and apologized, I would have accepted it. Instead they wanted to argue about what was posted all over their site and tell me that I can't read.
This report was posted on Ripoff Report on 04/10/2017 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/charlies-project-leggings-for-a-cause/internet/charlies-project-leggings-for-a-cause-false-advertising-of-shipping-timeframes-and-hor-1366871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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