Complaint Review: Chase Card Services - Wilmington Delaware
- Chase Card Services PO Box 15298 Wilmington, Delaware U.S.A.
- Phone: 800-945-2000
- Web:
- Category: Credit Card Processing (ACH) Companies
Chase Card Services ripoff Unethical business practice Wilmington Delaware
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This company stinks. I called Chase to ask if they would accept payment by a check drawn on a foreign bank.
The answer I received was 'YES, Chase will accept payment from any bank, anywhere in the world - it's all money.'
Based on that information, I sent them a check from my UK bank for 2,800 pounds sterling. This was in July of this year, when the exchange rate of US dollars to the pound sterling was approx 1.85. I was thus expecting that $5180.00 would be credited as payment to my account. On my next statement, $2800 was mistakenly credited, instead of the expected $5180.00. Then I received a letter from them, informing me that Chase do NOT accept anything other than US dollars. So, for security, I cancelled the check from my UK bank. I called their customer service department, explained the problem, and was told that Chase would simply correct the problem, by debiting my account the $2800.00. I then received a letter informing me that they would be charging me $407.68 US dollars for "currency exchange rate differences".
This problem is totally all of Chase's own doing. The information I received in my original call to their sustomer service department, was completely false and misleading. And what ownership and responsibility do Chase take for this?? - NONE, ABSOLUTELY NONE. Further calls to their customer service department are fruitless. They are the most unethical company I have ever had the misfortune to come into contact with.
If anyone knows of a class action lawsuit in the offering, count me in.
Anthony
Pagosa Springs, Colorado
U.S.A.
This report was posted on Ripoff Report on 11/23/2006 10:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-card-services/wilmington-delaware-19850-5298/chase-card-services-ripoff-unethical-business-practice-wilmington-delaware-221987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.