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Report: #325612

Complaint Review: Chase Mortgage Company - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: Ft. Wayne Indiana
  • Author Confirmed What's this?
  • Why?
  • Chase Mortgage Company 3415 Vision Drive Columbus, Ohio U.S.A.

Chase Mortgage Company AKA Chase Bank Screwing over customers since.... Columbus Ohio

*Consumer Suggestion: Sorry, but

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Chase bank is trying to dramatically raise the payment on my home. Granted I was starting to get behind a bit , but i was gradually getting caught up. When I was about to be caught up, Chase refused to take any more payments so I would stay behind.

When I called to try to arrange ANY sort of payment plan, i was met with a "not our fault you can't make your payments on time" attitude, even though I explained that my wife had lost her job, and we were just starting to get ahead again.

Mr. Jackson (the associate I spoke to,) harrased me for several minutes until I demanded to speak to his supervisor. (I was asked if the money I was able to pay my payments with came from an "Illegal" source.) I left a message with the supervisor, hoping for a return call.

Long story short, I am now in the middle of filing for Bankruptcy just so I can keep my house, because Chase refuses to allow me to make my payments.

Bill
Ft. Wayne, Indiana
U.S.A.

This report was posted on Ripoff Report on 04/12/2008 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-mortgage-company/columbus-ohio-43219-6009/chase-mortgage-company-aka-chase-bank-screwing-over-customers-since-columbus-ohio-325612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Suggestion

Sorry, but

AUTHOR: Cat - (U.S.A.)

POSTED: Saturday, April 12, 2008

The bank is correct in that you can not just make "payments" to get caught up. You have to make it in full. Did you as for a forbearance or a work out plan? Im just asking not to be nosey, but helpful. I'm in the business and I know how difficult this is, because I have a major disablity. Your house payment should be within 25% of your income to be affordable.

Cat

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