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Report: #1263203

Complaint Review: Cheap O Air - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jsween133 — Arlington Virginia USA
  • Author Not Confirmed What's this?
  • Why?
  • Cheap O Air Nationwide USA

Cheapoair Cheapoair changes both my travel dates and itinerary Nationwide

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I booked three airline tickets on the cheapoair website for a flight from Washington DC to Managua Nicaragua on Spirit Airline from 12/21-12/28 for $665 per ticket, totaling over $2,000 with taxes for my family.  After booking the flight I received a confirmation notice for flights leaving 12/23 and returning on 12/25.  Not only were the dates different but so were the flights.  Upon contacting cheapoair, they told me to contact the airline.  I contacted the airline who referred me back to cheapoair.  I contacted cheapoair a second time and explained again that I booked a flight from 12/21-12/28 but it was changed to 12/23 returning home on Christmas day.  I explained that I did not book these dates, it was 100% not an accident or an error on my part, but was still refused a refund.  I was told that I would need to pay an additional $700 for seats on the original flight that I booked.  After asking to speak with a manager, I sat on hold for 90 minutes to no resolve.  I am demanding a refund because I was charged $2,000 for something I did not request.  Cheapoair should be prosecuted for questionable and illicit business practices.  I will NEVER use this site again and will tell everyone I know who travels about their underhanded business practices.  I would be more than happy to participate in any sort of class action law suit that might be in the works against this company. 

This report was posted on Ripoff Report on 10/23/2015 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheap-o-air/nationwide/cheapoair-cheapoair-changes-both-my-travel-dates-and-itinerary-nationwide-1263203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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