Cheap tickets Orbitz They took out money and then never booked us a plane ticket so we had to purchase a new one. Internet

We booked our trip to India and Thailand through chEap tickets and on our way home while checking in in the nw dehli airport we were told that my wife had a ticket but I didn't.... We bought our tickets together and paid the exact same price for the tickets but then got informed there snt a connection from new Delhi to San francisco but there was one for me from San Francisco to Utah so cheaptickets missed a step while booking my flight so I had to pay 500 dollars to get a ticket out of India. I called cheap tickets while I was sitting there and they took 2 hours to tell me that they didn't know what happened ... Wow cool...